Back in 2016, Salesforce had acquired Demandware, which is an eCommerce cloud-based provider both for big as well as small businesses. Combining these two well-known cloud providers Demandware and Salesforce was great news as it was a big step in the transformation of the process through which the eCommerce companies could get well-connected with their customers. Using the Demandware technology, Salesforce further created a new Salesforce Commerce Cloud and then added the same to its platform of Customer Success.
Salesforce Commerce Cloud is a well-known cloud-based commerce platform that has several out-of-the-box features, useful tools, and also commerce portals to grow the online business. It also has the capability to let the companies streamline their own purchasing processes, while also customizing the buying experiences, and further creating a mobile-friendly shopping experience for all of their customers.
Salesforce Commerce Cloud Implementation Partners ensure that the organizations are utilizing the integrating features that the Salesforce platform will provide.
In this blog, you’ll be able to learn in detail regarding the integration of your system with Salesforce Commerce Cloud and how Salesforce Development Services work over the same.
Why Integrate Your Existing Legacy and Modern Systems with Salesforce Commerce Cloud?
Designed for retail as well as eCommerce, Salesforce Commerce Cloud has become the ultimate solution when there is a mention of delivering the ultimate shopping experience to the customers. The best and most important thing is that Salesforce Commerce Cloud is extremely easy while integrating the same with the organization’s existing legacy and modern systems so that the B2C or B2B business could be benefited with the help of improved control and further visibility over operations like never before.
The reasons why Salesforce Consultants would always recommend Salesforce Commerce Cloud for seamless integration of existing legacy and modern systems, because of the following reasons:
One of the major reasons behind modern-day companies turning towards Salesforce Commerce Cloud these days is to ensure that they are staying relevant to the ever-changing scenarios and further demands of the market.
Commerce Cloud is also termed as quite a futuristic set of tools, processes, methodologies, and even functionalities that would be helping the companies to either downscale or upscale as per the seasonal spikes, traffic, and demand. Salesforce Commerce Cloud also provides a scalable architecture that a company would require to grow and prosper in today’s cutthroat business environment. This would help the company in easily meeting the rapidly changing demands in different market seasons and also handle increased workloads, at the same time, with complete ease.
Cloud-based architectures are designed to ensure to stay tolerant of any disaster. With the help of Salesforce Commerce Cloud Partners, the critical data of any company can stay best protected from quite many possible and common incidents of loss, theft, unauthorized usage, etc., which would further make it easy for businesses to avoid even the thoughts of such security threats or catastrophic data losses. Moreover, Salesforce Commerce Cloud can easily help the organization to resume its operations in quite a streamlined way like a disaster somehow still strikes the business operations due to the ongoing uncontrollable situations or in the future.
3. Unified Commerce
The organizations could easily be benefited by connecting the customer’s entire shopping experience with the help of digital channels, from marketing to successful purchase as well as retention campaigns. While having information about each of the customer’s interactions with the brand and their shopping activities, the businesses can easily customize their journey and further make an offer for relevant product recommendations. Salesforce Commerce Cloud involves all the required functionality to create a customer-centric business model and also exceeds customers’ expectations.
How do Companies Integrate with Salesforce Commerce Cloud?
Today, those companies which are putting up their trust in quite robust platforms, are doing it to leverage their out-of-the-box APIs (Application Programming Interfaces), integration templates, and even the connectors for Salesforce. In other words, the companies nowadays are going more beyond the custom-coded integrations and instead have started to opt for quite advanced connectors to achieve better outcomes as well as having the best connectivity with Salesforce Commerce Cloud. For the same, the businesses are counting on Salesforce Commerce Cloud Consultants who are experts over the Commerce Cloud integration with their existing systems.
By further choosing the Salesforce Commerce Cloud solutions from Salesforce experts, the businesses would be able to dramatically cut down on the time and effort that are required to integrate its seamless solutions that are powered by Salesforce Commerce Cloud on their site.
The Salesforce Development Services aims at unifying all the rightful administration tools in a single interface so that the complicated consolidation and management activities would be more simplified and streamlined for the organizations, in one particular location.
Read: How We Helped a Leading Merchandiser To Provide Seamless Customer Experience with the Integration of Salesforce Marketing Cloud with Salesforce Commerce Cloud
Salesforce Commerce Cloud platforms actually offer both the B2C and B2B businesses, a well-known world-class platform that has been considered as the most ideal one when it comes to e-commerce integration. While having both multi-tenant and cloud-based architecture, Salesforce Commerce Cloud further aims to deliver the right scalability, reliability, as well as security that every business would require so as to compete in this fast-changing retail environment. Furthermore, it would enable unifying one’s buying experience across every channel and touchpoint, while also streamlining all the operations, be it discovery or purchase towards fulfillment and maybe beyond.
The Salesforce Commerce Cloud also helps in the integration of e-commerce behind the scenes, while also ensuring to provide the users with a single and unified view of all the basic necessary information in real-time, be it related to stores, customers, interactions, promotions, orders, products, inventory, pricing, and even more. This smooth-running integration also connects in-store and mobile channels and enables them to leverage all the core e-commerce capabilities and services.
While providing all the above features of Salesforce Commerce Cloud, there is also an option to create customized solutions which cater to one’s specific business needs. Custom solutions are a custom improvement over the Commerce Cloud to update the productivity in, especially, Sales.
While using the Salesforce Commerce Cloud and its features with the help of the integration with the Salesforce platform, clients can offer an enhanced digital experience by further adding up some useful elements to their eCommerce shops, such as click-and-collect data capture, next-day delivery, local payment options, and also real-time inventory availability. With the help of AI, they can also start with helping up their website’s visitors and also discover new products, and satisfying their purchases.
There are quite a few Salesforce Commerce Cloud Implementation Partners which can provide the entire set of the above-mentioned Salesforce Commerce Cloud features. One of the well-known partners is Cyntexa. You can contact us to know more!