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February 22, 2024 79

The Definitive Guide to Cloud: Everything You Need to Know in 2024

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Sure, every person is talking about the “Cloud,” storing a variety of media for you, allowing you to access emails across the seas, streaming movies, pay online, and so on. You’ve heard: “It’s all up there, somewhere? But have you ever taken a moment to explore where this “somewhere” is? We want to get you […]
February 16, 2024 79

What Is Salesforce? Guide To Understanding It And Its Evolution

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Do you remember the time when all customer data were stored in physical files and customer interactions were managed over the phone? The capabilities of businesses were limited by the on-premise customer relationship management software that had high upfront costs, limited scalability, and a lack of automation. These problems led to the development of cloud-based […]
January 24, 2024 79

The Everything Guide to ServiceNow: Products, Pricing, and Benefits Explained

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Founded in 2003 as an IT service management company, ServiceNow today connects people, functions, and systems across organizations worldwide, empowering 80% of Fortune 500 companies. ServiceNow is rapidly growing, supporting the growth of organizations of every size in every industry.  Why do enterprises, even Fortune 500 companies, heavily rely on it? What is ServiceNow, how […]
September 15, 2023 79

What is Nintex? The Ultimate Guide To Nintex

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“What is Nintex? This ultimate guide will help you learn how this workflow automation and process management tool can help a business to improve efficiency and productivity.” Manual processes are the biggest challenges for businesses. They’re not just labor-intensive, but also exposed to mistakes and inefficiencies. According to a survey conducted by McKinsey & Company […]
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March 28, 2024

How to Boost Customer Engagement with Gamification and Salesforce Loyalty Management

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Since the time memorial games have been marked as the highest level of fun activity an individual or several individuals can participate in. With the advent of popular video games in the 1970s, the scenario was even more prevalent as board and pen games had now been elevated in terms of experience and visuals, making […]

March 27, 2024

The Ultimate Guide For Salesforce Financial Services Cloud Implementation

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Experience the top Benefits of Salesforce Financial Service Cloud and how it helps to cultivate and grow the financial relationships with a set of sophisticated capabilities.

March 22, 2024

Customers Know Best: How to Ask for Customer Feedback (and Actually Get It!)

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“Wow, these jeans fit like a dream! But the website sizing guide was totally off. I almost ordered the wrong size.” “I love Sarah’s coffee, but their new loyalty program is confusing and frustrating. I haven’t used it once.” These are just a few incidents of what your customers say about your brand. Every day, […]

March 21, 2024

How Nonprofits Can Benefit From Implementing Salesforce NPSP?

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At Cyntexa, we have best NPSP experts that helps NGOs to organize and manage their data with the standard Salesforce data model using Salesforce NPSP.

March 19, 2024

Understanding Types of Customer Loyalty Programs for Your Brand

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It is often said that repeat customers are more profitable for your brand as around 65% of a brand’s revenue comes from their repeat customers as per a report by queue.it. So this means that retention of a customer is an extremely important part that a brand should focus on. And how does a brand […]

March 6, 2024

The Role of AI in Personalizing Retail Experience in 2024

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Imagine entering a store and getting recognized by your name! Or getting all the items categorized and curated especially as per your preferences. Or having someone assist you all the while to make shopping a memorable experience. Sounds futuristic and dreamy right!? but not anymore this is taking shape rapidly in today’s reality. With the […]

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February 28, 2024

7 Essential Cloud Migration Strategies for Seamless Business Transition

February 27, 2024

The Ultimate 2024 Guide to Cloud Migration: Everything You Need to Know

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Cloud is the new sugar rush in the market. And why not it be? According to a survey, 88% of companies are already using the cloud for either an application or data. Another set of 80% of respondents mentioned they are planning to move to the cloud with co-location services by 2025. Amidst this increasing […]

February 26, 2024

ServiceNow IT Operations Management (ITOM): Gaining the 360° View to Control Your IT Universe

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Today, organizations of all sizes rely on complex and interconnected IT infrastructure, making it challenging to proactively identify and solve the issues that can disrupt business operations. In this blog, we’ll introduce you to ServiceNow ITOM, a platform that helps you gain a 360-degree view of your IT infrastructure. So, let’s get started with a […]

February 23, 2024

The Customer Service Secrets That No One Tells You (But You Need to Know)

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$3.1 trillion, This is the estimated revenue lost by businesses each year due to poor customer service, according to research from Qualtrics. That’s more than Canada’s GDP ($2,139.84 billion in 2022)! Poor customer service affects revenue and deteriorates a brand’s reputation. Think about your own experiences. How often have you stepped out from frustrating interactions […]