Commerce Cloud Implementation
for Beauty & Personal Care Items
Introduction
Industry
Consumer Goods
Products
Salesforce Commerce Cloud
Capabilities
Build & Implement
They were providing eCommerce services for Women Beauty and Personal Care Products. During their service, constant difficulties were faced by them towards customer support along with user experiences.
Project Challenges
Project Challenges
The client wants us to implement a system with which they can convert more customers and provide better service. To make this procedure much progressive they want to create salesforce application and in that implementation of:
- Improving the Product Recommending Options: They wanted to provide more relevant recommendations to their customers based on their recent purchase history and by understanding their interests to remain engaged with them timely.
- Delayed Customer Support: Looking forward to a solution that will help the customers in getting a quicker response for the product related queries.
- Improve User Experience: They were looking forward to improving shoppers experience which will help shoppers in getting more confidence in the products
- Better Invoice Management: They want a better invoice management system which will save the vendors time in manually managing the invoices.
Project Solutions
Project Solutions
We implemented the following solution to overcome the above challenges for our client
Project Results
Witness the increase in productivity and reduction in time upon successful delivery of the project.
We are Hiring!
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