About the Company
Our esteemed client is a leading Insurance Company providing various insurance plans to its customers. They operate in the USA through multiple branches across the country.
They demanded an automated solution that could eliminate the need for manual commission calculations. Their employees get a commission at the end of the month, which depends on the targets the management sets. Each employee gets a different target depending upon the experience.
Challenges
Our client faced various challenges, among which calculating the commissions manually was the biggest one to cater. Calculating commission for every employee, that too manually, is a very time-consuming and tedious task. This restricts the team from making changes in the calculation formula and has a high chance of making errors. These errors also altered the actual commission of employees, and the results differed from the right calculations.
Moving further with challenges, the client faced the problem of re-evaluating the rules whenever there was any kind of alteration in the commission calculating criteria. This, too, used to consume a lot of time and effort of the team.
Additionally, the client wanted a solution with a feature in which they can see the performance of every employee over the last few years to compare and figure out how much they have improved or faced a downfall.
All these challenges and the manual payroll system led to frustration and overburdened the accounts as well as the HR department.
In summary, the key challenges to address include:
- Manual commission calculations were very time-consuming.
- Higher chances of error occurrence
- Cost ineffectiveness
- Changes in commission structure led to work overload.
Solutions
Once we better understood the client’s requirements and issues, our team started working together to develop a creative solution. We suggested the client use our commission calculating application,’Easy Incentivizer.’
It is a free application that automates the commissioning process and is also 100% native in Salesforce. This application eliminated the chances of error occurrence, and the employees got the right commission they earned after closing the assigned deals.
It is an easy-to-install application that helps in overcoming the problem of progressive commissioning. The client’s team could implement changes quickly with only a few clicks when any change was made to the commission rule or structure. The application eliminated the need to update the changes manually and saved the team a lot of time and effort.
Our team crafted personalized dashboards that could be customized according to the requirements, making it easy for the client’s team to review every employee’s last few years’ performance.
Easy Incentivizer was the ultimate solution to all our client’s problems. It automated the procedures, eliminated error occurrence, personalized dashboards, facilitated progressive commission, and was very cost-effective.
Testimonial
Cyntexa suggested us with the perfect solution that we desired. Easy Incentivizer is an excellent application with a combination of automation and cost-effectiveness.
Benefits
- Personalized dashboards helped the client’s team derive each employee’s performance for past years and get valuable insights.
- The Progressive Commission feature helped the client’s team reward their sales representatives immediately.
- Easy setup of different sales criteria for other agents saves time.
- Creating and saving templates for future reference eliminates repetitive work.Complex calculation automation eliminates manual work.
