Some of the challenges faced by them were:
- Lack of Efficiency Due to Custom Implementation: It takes a lot of time while doing any custom integration, understanding the business requirements and developing custom logic requires more time.
- Security Issues: Everyone wants a secured and trustworthy platform when it comes to monetary transactions. Our client wanted a platform that is 100% secure and can be used to do transactions safely without compromising the privacy of their clients.
- Higher Costs: Developing custom logic and gathering requirements for any custom implementation requires more cost due to which it becomes less effective which is not beneficial for the client.
- Multiple Payment Options to be used Globally: Our client was worried as they were planning to expand their business in multiple countries for which they might require multiple payment platforms.
- Limitations with Invoice Templates: Our client wanted a payment platform that supports multiple Invoice templates that may include different discounts and additional charges inside Salesforce.
We implemented the following solution to overcome the above challenges for our client
- Increase Efficiency: Saving time is an art and by using ChargeOn it became possible as there was no need of doing a custom integration. It became more efficient as no custom logic was required.