Following are the challenges which they were facing:
- Difficulties while Managing Inventory: Inventory management has always been a difficult task for retailers. It requires an immense amount of record-keeping and forecasting to ensure warehouses are always adequately stocked and prepared for what lies ahead.
- Forecasting the Usage of Vaccines and Other Supplies: The Vaccine supply process is competitive, and delivering orders promptly is a significant factor in getting new Patients Vaccinated. It also requires the necessary equipment that is mandatory for the vaccination, including proper Personal Protective equipment and Injections. Our client wanted to manage this process effectively.
- Managing Appointments: It is a big challenge that needs to be solved as providers must manage the appointments quickly and effectively to minimize the effects on patients and referrers and minimize their staff efforts.
- Staff Training and Education: Training for this vaccination process is a major part that needs to be done as it may lead to several consequences and difficulties for both staff and patients. It is also impossible to train so many staff at a time, so our client wants us to create a system where proper education can be provided online for the whole process before the delivery.
- Health Notifications and Personalized Communication: To connect with the patients to get their feedback and provide them time to time notifications regarding their next dose is another challenge our client came up with. Our Client wants to get the data from patients themselves so that it becomes more accurate. Also, our client wants to send notifications to the patients regarding their next appointment.
- Managing Data and Reports: Managing data and reports is a challenging task as it takes a lot of time and inputs to gather the correct and up-to-date information. Our client wants to have a platform where they can store and analyze patients’ data that can also be directly from patients.
We implemented the following solution to overcome the above challenges for our client
- Health Command Center: With the Implementation of the Health Command Center, we helped our client to manage and show the following vaccine management data in a single dashboard i.e.
Inventory level Management
Forecasted needs of vaccines.