How Retail Brands Are Reinventing Customer Journeys with Loyalty Programs
Loyalty programs were built for the past. Your customers have moved on. Today’s APAC shoppers expect personalization, trust, and recognition at every touchpoint. Points alone won’t cut it. In this on-demand session, Salesforce and Cyntexa reveal how top retail brands are modernizing loyalty, from fixing what’s broken to scaling what works.
Why You Shouldn't Miss This
Unlock what stops retailers in building long term loyalty
Curated for APAC retail leaders looking to boost loyalty
Exclusive insights from Salesforce India experts
Key Takeaways from the Session:
- ✔Why do traditional loyalty models silently drain revenue and how to stop it?
- ✔Transforming B2B and B2C Retail Loyalty with Salesforce Loyalty Management
- ✔Revenue first loyalty patterns that shapes the consistency of loyal customers
- ✔Real-life frameworks (like the 3M model) shaping high-impact retail loyalty today
- ✔A look into how brands are using Data, AI & Loyalty to recover disengaged customers in real time
- ✔Real-world examples from brands like Keells, Ample, ITA Airways, etc.
Our Speakers
Your Exclusive Takeaways:
Dive Deep Into Salesforce Here
Read the latest Salesforce news and get deeper insights into the Salesforce world with our blogs.
CRM Statistics 2026: Usage, Adoption, Market Size, ROI & More
Explore key CRM statistics for 2026, from market size and adoption to ROI, & More. Learn how AI and automation are transforming customer relationship management.
How to Choose the Right Salesforce Integration Partner in 2026
Salesforce integration failure does not emerge as a system error. It shows up as missed revenue, delayed decisions, and long-term technical debt, affecting the entire Salesforce ecosystem. As an organization matures on Salesforce, integration challenges, such as disconnected systems, delayed data synchronization, and manual workarounds, become inevitable. It creates technical inefficiencies and impacts customer experience, […]
Best CRM for Small Businesses in 2026: Which One is Right for You?
Why do you need a CRM? Whether you want to streamline your sales process, make customer service more efficient, or personalize the marketing efforts, your why determines your which. A CRM for small businesses might promise you robust technical capabilities and streamlined operations, but the decision should be driven by your needs and the budget […]
Salesforce Health Check Guide: What to Review, Why It Matters, and How to Run Effectively
Salesforce is a comprehensive platform. It assures businesses get the best return on their CRM investment. However, even a well-implemented instance struggles with slow org performance, broken integrations, and data inconsistencies. Additionally, with Salesforce releasing major updates three times a year, it becomes imperative to keep the Salesforce environment up to date. This is where […]
ServiceNow vs Ivanti: Which One to Choose in 2026
Compare ServiceNow & Ivanti across ITSM, ITAM, GRC, SecOps & more offerings and decide the best platform for your organizational needs.
Top 15 Salesforce Managed Service Providers in the USA
Choosing the right Salesforce managed service provider (MSP) is one of the most strategic decisions a business will make in 2026. Because let’s be honest, as decision makers, you aren’t looking for someone who just “maintains the org”. Rather, you’re looking for a strategic collaborator who accelerates process releases, strengthens data quality, and proactively prevents […]
Top 13 ServiceNow Alternatives in 2026
Explore the top ServiceNow alternatives in 2026 and select the one that aligns with your organization's workflows & goals.
The Complete Guide to Salesforce and Heroku Integration for Enterprises
Explores how enterprises can integrate Salesforce with Heroku for scale, real-time performance, and modern digital experiences. Learn core integration models, how Heroku Connect works, reference architectures, security considerations, and best practices to design a reliable Salesforce–Heroku ecosystem.
How to Choose the Right Salesforce Development Partner in 2026
When companies like Spotify, PepsiCo, and Standard Bank boost advertising productivity with Salesforce, the impact comes not just from the platform but from how well it is implemented. Behind every effective setup is a development partner who understands the business and builds with the right architecture and technical depth. As Salesforce evolves into a multi-cloud, […]
Heroku Vibes Explained: Building Apps with Just a Description
Heroku Vibes is an AI-powered application generator that builds and deploys complete apps from natural language prompts. It provisions infrastructure, writes code, and delivers a live URL within minutes. This blog explains how Vibes works and how businesses can scale these prototypes with expert Heroku architecture.
Download the Expert Retail Loyalty Strategy Deck
Fill in your details to access the full webinar presentation deck, plus a bonus resource designed to help you overcome loyalty challenges and build lasting customer relationships.
