How Retail Brands Are Reinventing Customer Journeys with Loyalty Programs

In this session, Salesforce and Cyntexa will help you see through the lens of tech-smart retailers and how they are rethinking loyalty from the ground up. From exposing myths, uncovering expensive loyalty program gaps, to sharing revenue-first patterns, you’ll get to explore what works, why it works, and how to make loyalty a lasting driver of retention and revenue.

August 28, 2025 || 10:00 AM - 11:00 AM

Where : Live on Zoom

Cost : Free with Registration (Limited Seats)

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Explore Industry-Led Strategies Others Won’t Share..

Loyalty That Drives Growth, Not Just Repeat Visits

Retail leaders face a clear challenge: Grow revenue and retention without adding complexity. The most successful brands are treating loyalty as an integrated growth strategy that connects every customer touchpoint.

Salesforce Loyalty Management brings sales, service, marketing, and commerce into one unified system, allowing you to reward referrals, celebrate milestones, and create offers that feel timely and relevant.

Cyntexa ensures this isn’t just technology, but a loyalty system built for your market realities. We align every element: data, workflows, and customer experiences, with your growth priorities, turning platform potential into sustained results.

Be part of the session that shows you what works, where the wins are, and how to make your loyalty strategy future-ready.

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Webinar Roadmap: See Loyalty Through the Lens of Industry Experts

In this exclusive session, you’ll uncover:

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Your Loyalty Strategy Will Decide the Next Big Win

Don’t let outdated models hold you back. Join the leaders already shaping loyalty for 2025 and beyond.

Our Speakers

 Tech Evangelists- Appinventiv
Shrey Sharma
CEO, Cyntexa | S2 Labs
Called the “Salesforce Hulk”, Shrey is a popular name in the Salesforce community who founded Cyntexa in 2018. He is a content creator and runs his own Salesforce training company.
 Tech Evangelists- Appinventiv
Eshant Mishra
Director - Salesforce Digital Experience Business
Leads teams delivering digital transformation and loyalty-driven strategies that elevate customer experience, engagement, and market growth across India.

What You’ll Walk Away With (Attendee Exclusives)

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Cyntexa’s step-by-step framework to turn outdated loyalty into a connected growth system.

Salesforce-backed loyalty strategies working in leading B2C and B2B brands.

A blueprint to make loyalty your most reliable first-party data engine.

Access to Loyalty readiness assessment and free consultation session with top industry experts.

Your Exclusive Takeaways:

“Retail Loyalty Trends 2025”

On-Demand Webinar Recording

Webinar PPT Deck: Key Insights & Next Steps

Access to a Private 1:1 Loyalty Strategy Session

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Don’t Just Watch Loyalty Evolve — Lead the Change.

Join Salesforce and Cyntexa to uncover loyalty strategies and gain your competitive edge.

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