How Retail Brands Are Reinventing Customer Journeys with Loyalty Programs
Loyalty programs were built for the past. Your customers have moved on. Today’s APAC shoppers expect personalization, trust, and recognition at every touchpoint. Points alone won’t cut it. In this on-demand session, Salesforce and Cyntexa reveal how top retail brands are modernizing loyalty, from fixing what’s broken to scaling what works.
Why You Shouldn't Miss This
Unlock what stops retailers in building long term loyalty
Curated for APAC retail leaders looking to boost loyalty
Exclusive insights from Salesforce India experts
Key Takeaways from the Session:
- ✔Why do traditional loyalty models silently drain revenue and how to stop it?
- ✔Transforming B2B and B2C Retail Loyalty with Salesforce Loyalty Management
- ✔Revenue first loyalty patterns that shapes the consistency of loyal customers
- ✔Real-life frameworks (like the 3M model) shaping high-impact retail loyalty today
- ✔A look into how brands are using Data, AI & Loyalty to recover disengaged customers in real time
- ✔Real-world examples from brands like Keells, Ample, ITA Airways, etc.
Our Speakers
Your Exclusive Takeaways:
Dive Deep Into Salesforce Here
Read the latest Salesforce news and get deeper insights into the Salesforce world with our blogs.
Databricks Unity Catalog Explained: Features, Security, Migration, Best Practices & More
Learn how Databricks Unity Catalog simplifies data governance with centralized access control, data lineage, auditing, security, and data discovery.
Databricks Lakebase: Complete Guide to Features, Use Cases, Pricing & More
Learn what Databricks Lakebase is, how it works, its key features, use cases, and pricing for for AI & application needs, and considerations when adoption it.
10 Databricks Consulting Partners to Consider in 2027
Compare 10 Databricks partners by platform expertise, certifications, delivery experience, industry focus, and capabilities across data and AI.
Offshore Salesforce Development: Complete 2026 Guide
Offshore Salesforce development means hiring a dedicated team in another country, with limited time zone overlap, to build, customize, integrate, and maintain your Salesforce org. Companies use offshore Salesforce teams to access specialized Salesforce skills, scale development, and manage costs without expanding in-house teams. As Salesforce environments have become more complex, the need for offshore […]
Salesforce Stripe Integration: Streamline Your Payment Data
Enterprises use Stripe to handle customer payments, subscriptions, and billing processes inside their systems. With growing payment activities, businesses need to keep track of payment data and connect this data with their customer and sales operations. Most businesses already use Salesforce to manage customer relationships and opportunities, while Stripe handles payment activity, subscriptions, and billing. […]
Slackforce Surfaces Explained: How Salesforce’s Slackbot Is Becoming Your CRM’s Front Door
Salesforce has moved beyond being a system people simply log into, toward a live interface that works with business data, understands context, and helps teams get things done. This is the broader shift behind AIforce. While Salesforce remains the system of record for much of your business data, the change is in how people access, […]
Dreamforce 2026 Highlights: Every Major Announcement from the Keynote
If you’re searching for Dreamforce 2026 highlights or a full list of what Salesforce actually announced this year, here’s the short version: the event centered on one new product, AIforce, and everything else, Claudeforce, Slackforce, the new Agentforce agents, Koa, plugs into it. Here’s the problem Salesforce built AIforce to solve. A sales rep asks […]
What Is Agentforce Coworker? Salesforce’s AI Inside Lightning
A traditional working approach looks like this: many tabs open, switching between dashboards, emails, and Slack messages, just to bring together enough context to start the actual task. By the time you’ve gathered what you need, you’ve already lost the time you meant to spend doing the work itself. Agentforce Coworker changes that starting point. […]
What is Salesforce Guardian? Building Trust Into Every Layer of AI
Understand Salesforce Guardian’s three security layers, from built-in protections to advanced tools for data, access, monitoring, and recovery.
Meet Salesforce Job-Ready Agents: Piper, Hunter, Casey, Paige, Fin, Carter, and Marshall
See how Salesforce’s Agentforce agents, Piper, Hunter, Casey, Paige, Fin, Carter, and Marshall, handle sales, service, IT, HR, and more.
Download the Expert Retail Loyalty Strategy Deck
Fill in your details to access the full webinar presentation deck, plus a bonus resource designed to help you overcome loyalty challenges and build lasting customer relationships.
