How Retail Brands Are Reinventing Customer Journeys with Loyalty Programs
Loyalty programs were built for the past. Your customers have moved on. Today’s APAC shoppers expect personalization, trust, and recognition at every touchpoint. Points alone won’t cut it. In this on-demand session, Salesforce and Cyntexa reveal how top retail brands are modernizing loyalty, from fixing what’s broken to scaling what works.
Why You Shouldn't Miss This
Unlock what stops retailers in building long term loyalty
Curated for APAC retail leaders looking to boost loyalty
Exclusive insights from Salesforce India experts
Key Takeaways from the Session:
- ✔Why do traditional loyalty models silently drain revenue and how to stop it?
- ✔Transforming B2B and B2C Retail Loyalty with Salesforce Loyalty Management
- ✔Revenue first loyalty patterns that shapes the consistency of loyal customers
- ✔Real-life frameworks (like the 3M model) shaping high-impact retail loyalty today
- ✔A look into how brands are using Data, AI & Loyalty to recover disengaged customers in real time
- ✔Real-world examples from brands like Keells, Ample, ITA Airways, etc.
Our Speakers
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