86%
Extension in user adoption reached
The Cyntexa Collaboration
Bringing to the table the new technologies that can revolutionize the way businesses work. Creating a more valuable tomorrow.
August 28, 2025
How Retail Brands Are Reinventing Customer Journeys with Loyalty Programs
Loyalty programs were built for the past. Your customers have moved on. Today’s APAC shoppers expect personalization, trust, and recognition at every touchpoint. Points alone won’t cut it. In this on-demand session, Salesforce and Cyntexa reveal how top retail brands are modernizing loyalty, from fixing what’s broken to scaling what works.
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Work Portfolio
Check out our impressive body of work to understand our diverse expertise in the Salesforce ecosystem.
Revolutionizing Customer Engagement: How a Fintech Firm Increased User Adoption by 86%
78%
Increased Customer satisfaction
51%
Dedcution in business cost
64%
Increase in ROI
Revolutionized Customer Experience: Salesforce Vlocity Communications Cloud Skyrocketed Customer Retention by 50%
60%
Reduction in Request Handling time
50%
Increase in Customer retention
45%
Elevation in User Interface
40%
Increase in revenue
Elevate Your Healthcare Experience: Salesforce Health Cloud Unleashes the Power of Integration with Diverse Third-Party Apps
45%
Reduction in manual efforts
65%
Improved Staff Productivity
75%
Minimized Data Loss
67%
Boost in Customer Experience
Footwear Finesse: Orchestrating a 50% Sales Uplift Through Store Management
75%
Increase in sales
70%
Improvement in capturing customer insights
80%
Enhancement in customer experience
65%
Seamless expansion of inventory
