Salesforce Consumer Goods Cloud Implementation Services - Cyntexa
 
Features of Consumer Goods Cloud

Optimize Revenue Growth and Maximize ROI


Turn Your Customers Into Repeated Customers with

Salesforce Consumer Goods Cloud

Gain a 360-degree view of your customers to deliver personalized experiences with
Consumer Goods Cloud

At Cyntexa, we offer Salesforce Consumer Cloud Goods Services that will help businesses to drive high sales with optimized store visits, create collaborative relationships across the entire value chain, and accelerate in-store productivity.

An Intelligent Seamless B2B CRM Solution especially designed for the Consumer Goods Industry.

  • Streamline Relationships.
  • Orchestrate Sales Activities.
  • Dive into Account Information.
  • Track Sales and Distribution Metrics.
  • Automatically Schedule Visits.
  • Increase Field Representatives Productivity.
  • Capture Everything on Mobile.
  • Inventory Audits and Promotion Checks.
  • Track Deliveries.

Our Offerings

We have in-depth knowledge and expertise in Salesforce Consumer Goods Cloud to help your business reach heights in a more accelerated, optimized, and effective way.

Complete SCGCP Org Setup

Complete SCGCP Org Setup

We offer complete customized integration of consumer goods cloud salesforce with your organization. Our experts will ensure the smooth transition of your operations to SCGC without missing any of your requirements.

Maximize ROI Trade Promotions

Maximize ROI

Using the most recent developments in the Consumer Goods Cloud, you can maximize your promotional ROIs and analyze the efficacy of your trade expenditure. As a result, your teams would be more informed on which promotional techniques are effective and which should be avoided.

Org Dashboard
Marketing Strategy Desktop
Manage Trade Promotion

Manage Trade Promotions

Trade Promotion Management (TPM) and Trade Promotion Optimization (TPO) are the procedures and innovations that consumer goods manufacturers can use to plan, handle, and start executing the activities which require collaborative promotional campaigns from their retail partners.


We offer to implement a Consumer Goods Cloud solution in Salesforce that lets you create and manage promotional campaigns.

Optimize Field Execution

Optimize Field Execution

Using their mobile or tablet device, field reps may obtain customizable templates appropriate to that shop depending on the industry or purchasing history, allowing them to work more efficiently.

Accelerate Time to Value

Accelerate Time to Value

You can expand your digital transformation throughout your whole business by leveraging industry apps, data models, and connectors.

Strategy Discussion Dashboard
Dashboard
Einstein and Tableau fdor Dashboards

Einstein and Tableau For Dashboards

Sales managers no longer have to worry about which stores their sales representatives should visit next because Einstein can take care of that for them. Personalized visit suggestions can be made and matched to your specific business needs and objectives.


We offer Einstein and Tableau Integration that will help you to develop one or more plans that are tailored to your company's needs.

Integration with Retail Execution

Integration with Retail Execution

The updated Einstein Analytics for Consumer Goods dashboards provides quick access to key performance indicators (KPIs) for retail execution, allowing you to conduct merchandiser duties more successfully. Obtain valuable intelligence on store compliance, the most recent store visit, inventory adherence, product performance, and the account hierarchy of your customers.


Using the Field Representative Summary dashboard, field representatives may keep track of their performance and see how it adds to the team's overall success. We can deliver whatever you need. We can also customize the solution through which the sales managers may access data that pertains to users who are below them in the organizational structure.

Strategy Discussion
More Flexibility and Improved Productivity
More Flexibility and Improved Productivity

More Flexibility and Improved Productivity

Sales managers may now construct custom tasks using normal Consumer Goods objects rather than having to develop them from scratch. Furthermore, field representatives are more adaptable since they may plan their schedules and acquire more data during visits.


Deliver Intelligent Growth

Deliver Intelligent Growth

We are here to help you utilize Tableau CRM for Consumer Goods to improve field sales performance, and use Einstein Visit Recommendations to prioritize visits based on smart recommendations.

Deliver Intelligent Growth
Trade Promotion
Trade Promotion

Trade Promotion

Trade promotions are often classified as B2B spending, whereas advertising and marketing are classified as B2C spending. By increasing connectors among Consumer Goods Cloud & Salesforce Marketing Cloud, it will be easier for your business to track both types of budgets — as well as returns on investment — within its platform.


Customer Supplier of Choice

Become the Customer's Supplier of Choice

Our salesforce experts help you in efficiently integrating and utilizing salesforce for consumer goods for reaching out to the maximum customers and becoming their first choice.

Customer Supplier of Choice
Stramline Account Planning
Stramline Account Planning

Streamline Account Planning

We'll set up accounts for capturing information on firms, families, organizations, and government entities that are participating in the sales process, among other things. We'll personalize contacts to keep track of the personal as well as relevant information that's required to close sales deals.

Let's Discuss Your Project

The gateway to your success is just a call away.

Our Process

We not only help you boost customer;

We help you boost your brand.

listen

LISTEN


STEP 1

We do not listen to answer but to understand.

We connect you with our experts who try to understand your business requirements and challenges that you are facing with your current implementation by asking relevant questions.

 Suggest

SUGGEST


STEP 2

We believe in not only solving the problem but also the cause of it.

We provide the best solution to your complex business challenges by considering what is right for the business and its customers instead of what we think is right. This is a real definition of digital transformation for us.

 Implement

IMPLEMENT


STEP 3

We are not your vendors but your success partners.

We believe in working together rather than for anyone because we all know together we always achieve more. Hence we act as your partners who are responsible for making you and your business successful with the implementation.

Iterate

ITERATE


STEP 4

Your dream becoming reality makes us happy.

We strive for continuous improvement instead of perfection. Hence we listen to your feedback and according to that, we focus on making improvements continuously within each milestone, sprint, and release.

Our Portfolio

CASE STUDY

View

SOLUTIONS

See What They Say About Us

See What They Say About Us

Find out what our esteemed clients have to say about our Salesforce expertise and how we have helped them.

Frequently
Asked Questions


Consumer Goods Cloud is a part of the Salesforce Customer 360 Platform which can support all kinds of swiftly growing consumer goods companies that include health, food, beauty, beverage, personal care, and many more.

Consumer Goods Cloud is built on the core Salesforce platform that helps businesses in ensuring well-optimization of the visits to the store, while also building up collaborative relationships that exist across the entire value chain, and further accelerating in-store productivity.

Some of the best features of Salesforce Consumer Goods Cloud are:
  • Account Planning
  • Inventory Management
  • Store Planning
  • Better Store Layout
  • Capturing Orders on Mobile
  • Data Collection
Here you can learn more about the Benefits of Consumer Goods Cloud.

No, Consumer Goods Cloud combines the greatest features of Sales Cloud and Service Cloud, but it also adds industry-specific extras, including an enhanced data model and a dedicated mobile app for the consumer goods market.

Consumer Goods Cloud is developed on top of the Salesforce Platform, which is the foundation of the company. Customer visits to stores may be readily tracked and linked back to accounts, allowing your sales teams to enhance field execution and deliver seamless B2B2C experiences to customers. Furthermore, by automating numerous planning and execution operations, you'll be able to free up your team's time to devote more attention to developing meaningful connections across channels.

Customer satisfaction scores, average handling times, and other critical performance indicators that can be tracked with Salesforce's configurable reports and dashboards. In a single look, dashboards give high-level visibility, and configurable reports, allowing you to dig down for specific information about the performance of your customer engagement center, call center, or help desk staff. The method of developing your reports and visualizations is simple, and there is no need to rely on overburdened IT resources.

Retail execution and sales planning are made easier with Consumer Goods Cloud, a fully integrated platform that helps organizations manage their retail operations. Consumer Goods Cloud optimizes the efficiency of field workers, increases in-store productivity, enhances audit accuracy with artificial intelligence, and maximizes in-store sales utilizing mobile order capture, among other benefits. From account as well as category executives to sales operations and field crews, everyone is better positioned to focus on growth & customer happiness as a result of this transformation.

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