Every great experience starts with knowing your customer. This session walks you through how data, AI, and personalization can help create journeys that resonate, engage, and turn one-time buyers into loyal customers.
Events That Matter
EVENT
Meet Us At ServiceNow Knowledge 2025
May 6 - 8, 2025
Las Vegas
Resources for Upcoming Events: Be Prepared, Be Inspired
Stay ahead of the curve with essential guides, tips, and insights designed to help you make the most of upcoming events.
January 24, 2024
The Everything Guide to ServiceNow: Products, Pricing, and Benefits Explained
ServiceNow, a cloud-based workflow automation platform, streamlines business processes across IT, HR, and customer service, enhancing productivity and efficiency.
February 7, 2024
ServiceNow IT Service Management (ITSM): Your All-in-One Toolkit for Modern IT Excellence
ServiceNow ITSM enhances IT operations by integrating AI, automating tasks, and improving efficiency through various management modules.
February 26, 2024
ServiceNow IT Operations Management (ITOM): Gaining the 360° View to Control Your IT Universe
Explore ServiceNow ITOM: a cloud-based tool for holistic IT management. Learn about its functions, benefits, and pricing to optimize your IT operations.
March 29, 2024
ServiceNow IT Asset Management: Optimizing Asset Lifecycle Costs and Maximizing Value
Discover ServiceNow IT Asset Management (ITAM) and its benefits, including streamlined asset tracking, lifecycle automation, cost optimization, and compliance management for software, hardware, and cloud assets.
April 4, 2024
ServiceNow HR Service Delivery: Transforming HR into a Strategic Business Accelerator
Explore how ServiceNow HR Service Delivery enhances employee experiences by streamlining HR processes and improving service management.
April 9, 2024
What is ServiceNow Customer Service Management (CSM): Features, Benefits, Pricing & More
ServiceNow CSM enhances customer service with integrated tools like case management and self-service portals, boosting efficiency and satisfaction.
April 10, 2024
ServiceNow Field Service Management: Transforms Field Operations for Success
Understand ServiceNow FSM with this blog, detailing its features and benefits for managing field service operations efficiently.
April 11, 2024
What is ServiceNow Workplace Service Delivery (WSD): Functionality, Pricing & More
Introduction to ServiceNow WSD (Workplace Service Delivery), exploring its features, benefits, and applications in enhancing workplace productivity and service management.
April 15, 2024
ServiceNow vs. Remedy: Choosing the Right ITSM Solution
Explore the differences between ServiceNow and BMC Remedy for IT service management, highlighting features, benefits, and use cases.
May 1, 2024
Jira vs ServiceNow: How Do They Compare?
Comparison of Jira and ServiceNow for IT service management, examining features, strengths, and ideal use cases to help businesses choose the right platform.
June 10, 2024
How Coca-Cola Leveraged ServiceNow ITSM to Improve Employee Work Experiences?
Coca-Cola enhanced employee work experiences using ServiceNow ITSM, achieving unified IT processes, automation, and a significant boost in productivity and satisfaction.
June 12, 2024
How First Abu Dhabi Bank (FAB) Transformed Banking with ServiceNow
FAB improved banking operations with ServiceNow by centralizing data, automating workflows, and enhancing service desk efficiency, achieving fewer disruptions and better scalability.
June 17, 2024
Bringing Innovation and Empowerment: How American University Leveraged ServiceNow for Digital Transformation?
Discover how American University revolutionized its campus experience with ServiceNow, enhancing self-service access and operational efficiency through digital transformation.
September 3, 2024
ServiceNow Now Platform: Revolutionizing Workflow Automation Across Industries
Uncover the power of the ServiceNow Now Platform, revolutionizing workflow automation and streamlining business processes across industries.
October 8, 2024
ServiceNow App Engine: Building Scalable Solutions Without Coding Expertise
Understand ServiceNow App Engine, it's key components, pricing, and top companies using it to streamline operations for better organization efficiency.
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Relive the Highlights: Past Events That Made an Impact
Virtual Events
Explore Our Knowledge-Packed Webinars
April 23, 2025 | Wednesday
ON-DEMAND
Maximize Customer Experience with Salesforce: Data, AI, and Personalization at the Core
Watch Now
April 09, 2025 | Wednesday
ON-DEMAND
Everything You Need to Know Before Attending ServiceNow Knowledge 2025
Before the spotlight hits and the keynotes drop, join us behind the scenes. We’ll break down what to watch for, where to be, and how to make your Knowledge 2025 story worth telling.
Watch Now
March 25, 2025 | Tuesday
ON-DEMAND
Why did Salesforce acquire Spiff?
Take the first step towards effortless sales compensation! Learn how Salesforce + Spiff streamlines commission tracking and motivates sales teams.
Watch Now
March 11, 2025 | Tuesday
ON-DEMAND
What is ServiceNow ITAM, and how it works?
Take the first step today and discover how ServiceNow ITAM can revolutionize your asset management making it seamless, efficient, and future-ready.
Watch Now
25th Feb 2025
ON-DEMAND
Why Slack Should Be Your Next Business Tool?
Explore how Slack can streamline project communication, improve team collaboration, and integrate with your tools effortlessly.
Watch Now
Frequently Asked Questions
By attending, you'll gain access to cutting-edge insights, meet with industry thought leaders, and discover solutions that can transform your business. Plus, it's the perfect opportunity to network and forge meaningful partnerships.
It’s easy! Simply use the "Book a Meeting" button under each event listing to schedule time with our team. Whether you're attending in person or virtually, we’re ready to discuss how our solutions can help drive your tech goals forward.
Bring your curiosity and any questions you have! For in-person events, it's always helpful to have business cards and any materials you’d like to share. For virtual events, ensure your tech setup is working properly and you’ve got a notebook handy for key takeaways.
These events feature a mix of keynote presentations, breakout sessions, panel discussions, and live demos. Each session is designed to explore the latest in technology, from AI and cloud computing to digital transformation and industry-specific innovations.
