Cyntexa Partners With MerchantE

Here we are to unveil our next exciting news of 2023!

We are thrilled to announce our partnership with MerchantE, a top-tier digital commerce platform offering comprehensive payment processing solutions to businesses across the United States.

At Cyntexa, a leading Salesforce Consulting Partner, we constantly strive to empower businesses with cutting-edge solutions. Our partnership with MerchantE aims to revolutionize the capabilities of ChargeOn, our AppExchange application designed to provide seamless Salesforce payment gateway integration.

ChargeOn is the ultimate solution that allows businesses to integrate their preferred payment gateway with Salesforce CRM effortlessly. With our extensive range of Salesforce-based services, including development, implementation, integration, and consulting, we have established ourselves as a trusted name in the industry.

What is MerchantE?

Alpharetta-based MerchantE, a renowned payment processing provider, has steadfastly empowered medium-sized businesses and enterprises with impeccable and secure payment solutions. Cyntexa, a leading Salesforce Consulting company, wholeheartedly acknowledges the exceptional backend infrastructure of MerchantE, which is a remarkable enhancement to our innovative product, ChargeOn.

MerchantE’s cutting-edge payment processing capabilities enable businesses to process payments through debit cards and hosted payments securely. The hosted payment feature presents customers with elegantly branded payment forms on their websites, fostering an atmosphere of trust and reliability.

By partnering with MerchantE, Cyntexa opens up a world of possibilities for seamless and secure transactions within the Salesforce ecosystem. With state-of-the-art solutions, businesses flourish, processing payments securely while ensuring data protection and seamless customer experiences.

How Does Integration of MerchantE with Salesforce Help Your Business?

Integrating MerchantE with Salesforce yields a lot of advantages that businesses mostly aren’t aware of. Some of them are:

1. Process Payments in Emerging Markets

The Salesforce MerchantE integration simplifies payment processing for emerging market businesses within Salesforce. Now, these businesses can easily access merchant accounts and secure payment services, thanks to MerchantE’s expanded risk tolerance and sponsor bank partnerships.

By integrating MerchantE with Salesforce, emerging market businesses can effortlessly manage payments, analyze customer data, and drive growth, all within the user-friendly Salesforce platform. This integration empowers emerging market businesses to overcome payment processing challenges and focus on their expansion.

2. Integrate with your Website Seamlessly

With the Salesforce MerchantE integration, Salesforce users can easily enable card payments on their websites without requiring extensive modifications. The integration offers options like a secure hosted payment page or a shopping cart, making it simple for customers to self-pay. This approach saves both resources and time of teams and lets them direct their efforts toward core strategic activities. This is how they provide a seamless payment experience within the Salesforce platform.

3. Multiple Payment Options

The Salesforce MerchantE integration expands payment acceptance options effortlessly for Salesforce users. It enables virtual terminals for manual payments and supports in-person transactions with secure point-of-sale devices. Businesses can adapt and grow without changing providers, ensuring secure payments and contactless transactions. With this integration, Salesforce users can explore various payment options seamlessly within the Salesforce platform.

4. Encrypted Payment Processing

By integrating MerchantE within the Salesforce platform, Salesforce users can unlock the advantages of working with a comprehensive payment processor. This integration offers two key benefits.

Firstly, MerchantE’s visibility into the entire payment process enables efficient troubleshooting and merchant support. Secondly, utilizing a single processor reduces the number of parties involved, resulting in fewer fees for the merchant.

For emerging markets businesses categorized as high-risk, partnering with a trusted end-to-end processor like MerchantE ensures fair and consistent pricing.

5. Support that Every Customer Wants

The Salesforce MerchantE integration offers exceptional customer support for payment processing, especially for higher-risk industries. With MerchantE, Salesforce users can access a payment processor that understands the challenges of chargebacks and fraud in emerging markets. Inquiries about live support hours and dispute handling demonstrate their commitment to minimizing financial impact and preventing issues.

For any customer support related to the Salesforce MerchantE integration, the ChargeOn team is dedicated to providing prompt assistance and addressing any doubts or queries you may have.

Cyntexa: An Intermediate Between Salesforce and Your Payment Gateway

“As businesses strive to meet customers’ demands seeking seamless payment experiences, they recognize the importance of providing a robust system that prioritizes security and quality data management,” said Tanushri Goyal, Head of Growth, Cyntexa.

Our integration with MerchantE, a best-in-class payment gateway for our product ChargeOn, allows us to offer a modern and secure transaction system while establishing a strong presence in the embedded payment gateway integration market. With this partnership, they’re excited to deliver a frictionless payment experience to our customers worldwide”, she added.

With its very own product, ChargeOn is a cutting-edge, fully-native application that seamlessly integrates with over 15 leading payment gateways, including MerchantE, Stripe, Paypal, ChargeBee, Fat Zebra, and Recurly. It eliminates the need for third-party applications, additional fees, or proprietary tokens, enabling businesses to harness the power of multi-cloud technology and effortlessly integrate their payment system with their Salesforce database.

The Cyntexa and MerchantE partnership aims to equip businesses of any size with efficient, secure, and transparent payment processing tools to ensure their success. ChargeOn offers numerous powerful features, including automated collections, multi-currency payment acceptance, customer information tokenization for maximum confidentiality, and real-time notifications for payment reminders, missed transactions, and card expiration.

Its compatibility with various Salesforce Clouds, such as Sales, Service, Experience, CPQ, and Salesforce Industries, ensures seamless integration for organizations already utilizing MerchantE or considering a switch.

Wrapping it Up

Whether you’re just starting or looking to scale up, we have the expertise and solutions you need to succeed.

At Cyntexa, we are driven by a passion for empowering businesses to turn their wildest dreams into reality. Our team of experts will help you achieve your goals and give you the opportunity to enjoy a good number of loyal customer bases.

Experience the transformation of your vision into reality by connecting with us today. Let our experts bring your aspirations to life.