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World’s leading eCommerce platform solutionKeep your business unaffected during COVID-19 crisis with
Salesforce Commerce Cloud Implementation

World’s leading eCommerce platform solutionKeep your business’s growth unaffected during COVID-19 crisis with
Salesforce Commerce Cloud Implementation

Grow your business faster with the world’s #1 e-commerce platform, Salesforce Commerce Cloud

At Cyntexa, we offer Salesforce Commerce Cloud implementation and customization services to build an application that will help you grow your business faster. Commerce cloud offers B2B and B2C Solutions managing purchases at small as well as large scale.

We also offer a seamless integration of Salesforce Commerce Cloud with Salesforce Marketing Cloud, Service Cloud, Sales Cloud, Community Cloud, etc to let you access a lot of functionalities in one place.

How Salesforce Commerce Cloud can transform the way you serve your customers?

Convert more customers with personalized, AI-powered experiences
It offers a platform to grow your business across mobile, web, social, and even in-stores
Gives both B2B and B2C companies the solutions they need to sell products and services online
Lets you manage your merchandise, pricing, promotions, and content to increase customer engagement
Streamline and enhance B2B2C experiences

Our Offerings

We have in-depth knowledge and expertise in Salesforce Commerce Cloud to help your business reach heights in a more accelerated, optimized, and effective way.

B2B Setup

We perform the complete Salesforce B2B Commerce setup that offers organizations to make e-commerce storefronts that are specifically designed for businesses making giant volume purchases from different businesses online. B2B commerce solution lets your customers experience a consumer-like purchasing. Make interactions relevant and connected. Streamline business processes using self-service tools. Digitalize the large scale deals and make it easy for your customers to reach you. Perform complex calculations related to currency conversion, tax, etc in a few clicks.

B2C Setup

We offer to implement a B2C commerce solution that lets you create and manage shopper’s online experiences. Transactions can be handled across all physical and digital channels. These activities usually take place on the web and mobile platforms. However, buyers don’t limit to mobile sites and web. They additionally communicate with brands through email and social media. If retailers integrate their e-commerce sites with their marketing and service solutions, they can make email and social media communications more personalized and relevant to shoppers. Some handy features of B2C commerce are – Commerce Storefront, Merchandising and Marketing, Multi-Site Management and Localization, B2C Commerce Extensions.

Order Management

Order Management for B2C Commerce offers retailers an all-embracing read of consumers, orders, returns and exchanges, inventory, products, and promotions across all channels. This feature offers retailers to process orders and manages their inventory according to customers’ requirements. Order Management offers more complex, “cross-channel” transactions. Some features of Order Management are Enterprise Inventory, Distributed Order Management, Store Fulfillment, Customer Service, Complete Order Data.

Einstein setup

We offer to set up Einstein for commerce to let you understand your customers better and gain their trust. Einstein for commerce cloud offers various features like Einstein Product Recommendations, Einstein Predictive Sort, Einstein Search Recommendations, Einstein Commerce Insights, Einstein Search Dictionaries. These features enhance the customer experience and make them feel like you really know them.

Salesforce Commerce Cloud Integration

We offer Salesforce Commerce Cloud Integration service with other Salesforce Clouds like Sales Cloud, Service Cloud, and Marketing Cloud which can help you to have a unified view of your customers.

We also provide Salesforce Commerce Cloud integration solutions for integrating your product catalog with third-party platforms like Amazon and other major online marketplaces.

Chatbot Integration

We offer Einstein Chatbot Implementation services in Commerce Cloud which can help you to reduce the wait time of the user requests, help you escalate support services, and give your customers an incredible experience when talking to your brand.
Learn more about the Einstein Chatbot Solution here.

Custom Solutions

We can deliver whatever you need. We will make the solutions according to your business requirements. Custom solutions are a custom improvement on top of the Commerce Cloud to upgrade the Sales rep productivity.

Our Offerings

We have in-depth knowledge and expertise in Salesforce Commerce Cloud to help your business reach heights in a more accelerated, optimized, and effective way.

B2B Setup

We perform the complete Salesforce B2B Commerce setup that offers organizations to make e-commerce storefronts that are specifically designed for businesses making giant volume purchases from different businesses online. B2B commerce solution lets your customers experience a consumer-like purchasing. Make interactions relevant and connected. Streamline business processes using self-service tools. Digitalize the large scale deals and make it easy for your customers to reach you. Perform complex calculations related to currency conversion, tax, etc in a few clicks.

B2C Setup

We offer to implement a B2C commerce solution that lets you create and manage shopper’s online experiences. Transactions can be handled across all physical and digital channels. These activities usually take place on the web and mobile platforms. However, buyers don’t limit to mobile sites and web. They additionally communicate with brands through email and social media. If retailers integrate their e-commerce sites with their marketing and service solutions, they can make email and social media communications more personalized and relevant to shoppers. Some handy features of B2C commerce are – Commerce Storefront, Merchandising and Marketing, Multi-Site Management and Localization, B2C Commerce Extensions.

Order Management

Order Management for B2C Commerce offers retailers an all-embracing read of consumers, orders, returns and exchanges, inventory, products, and promotions across all channels. This feature offers retailers to process orders and manages their inventory according to customers’ requirements. Order Management offers more complex, “cross-channel” transactions. Some features of Order Management are Enterprise Inventory, Distributed Order Management, Store Fulfillment, Customer Service, Complete Order Data.

Einstein Setup

We offer to set up Einstein for commerce to let you understand your customers better and gain their trust. Einstein for commerce cloud offers various features like Einstein Product Recommendations, Einstein Predictive Sort, Einstein Search Recommendations, Einstein Commerce Insights, Einstein Search Dictionaries. These features enhance the customer experience and make them feel like you really know them.

Salesforce Commerce Cloud Integration

We offer Salesforce Commerce Cloud Integration service with other Salesforce Clouds like Sales Cloud, Service Cloud, and Marketing Cloud which can help you to have a unified view of your customers.

We also provide Salesforce Commerce Cloud integration solutions for integrating your product catalog with third-party platforms like Amazon and other major online marketplaces.

Chatbot Integration

We offer Einstein Chatbot Implementation services in Commerce Cloud which can help you to reduce the wait time of the user requests, help you escalate support services, and give your customers an incredible experience when talking to your brand.

Learn more about the Einstein Chatbot Solution here.

Custom Solutions

We can deliver whatever you need. We will make the solutions according to your business requirements. Custom solutions are a custom improvement on top of the Commerce Cloud to upgrade the Sales rep productivity.

Our Process

We not only help you boost sales;
We help you boost your brand.

LISTEN

STEP 1

We do not listen to answer but to understand.

We connect you with our experts who try to understand your business requirements and challenges that you are facing with your current implementation by asking relevant questions.

SUGGEST

STEP 2

We believe in not only solving the problem but also the cause of it.

We provide the best solution to your complex business challenges by considering what is right for the business and its customers instead of what we think is right. This is a real definition of digital transformation for us.

IMPLEMENT

STEP 3

We are not your vendors but your success partners.

We believe in working together rather than for anyone because we all know together we always achieve more. Hence we act as your partners who are responsible for making you and your business successful with the implementation.

ITERATE

STEP 4

Your dream becoming reality makes us happy.

We strive for continuous improvement instead of perfection. Hence we listen to your feedback and according to that, we focus on making improvements continuously within each milestone, sprint, and release.

What makes us
different from others?

We believe that the way you define yourself is the way the world perceives you. Hence we define ourselves as the innovative leaders when it comes to Salesforce Commerce Cloud implementation, customization and development which is clearly justified by the numbers mentioned below.

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Salesforce Certified Commerce Cloud Consultants

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Salesforce Commerce Cloud Integrations

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Salesforce Commerce Cloud Implementation Projects

Our Portfolio

Awesome
Reviews & Comments

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Quick and Effective Service!

Cyntexa is a high touch and results-oriented partner that executed a project quickly and with solid initiative. They hit our timeline, budget, and delivery objectives. Additionally, they were high touched and genuinely cared about the quality of our work (on our slack channel, hoping on early and late calls as needed). I would use them again.

Devin Bostick
CEO
LuckyTruck

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Expert Team!

Cyntexa has continuously demonstrated a high-level of Salesforce expertise and a willingness to go beyond what is necessary to ensure the project is a success.

Bryant Lau
Founder
Funnel Guage

The best experience & support!

The implementation of Salesforce at Accolend has been incredible. Cyntexa helped us to identify and relieve our biggest organizational pain points around the ways we were collecting, storing, and analyzing data, and worked with us to build the solution to our problems. Now we can take actions and shorten our delivery time. Since all The Cyntexa team members were skilled and worked fast, we enjoyed working with them and trusted their input. This is helpful for our Customers because they now have a deeper pool of experts to rely on.

Boris Grinberg
Managing Partner
AccoLend

Excellent, hard-working team!

I have nothing but praise for this team. I had a need to find a qualified person to do custom Salesforce Forecasting & Sales Insights for our Organization. Not only did they accomplish the goal but the team has a certified Salesforce expert that exceeded my expectations. The developer implemented the algorithms & formulas to my specífications, wrote test classes and provided documentation in a very timely and highly professional and friendly manner. Cyntexa has an excellent team of Salesforce developers who are hard-working and dedicated.

Anil Jogani
Sr. Director Field Operations
MetricStream

Quality & Quick Project Delivery!

Very thorough when reviewing project requirements turns around quality work very quickly. Will definitely work with again. Great work, the project went very smoothly. Helped us take all of our data which was in multiple excel spreadsheets helped us load and integrate data and Customize and create fields in Salesforce.

Kristin Harris
Project and Process Development Manager
Abstrakt Marketing Group

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Top Team!

Cyntexa is hyper-communicative, fast and does a thorough job. Cyntexa was helpful in creating a strategy for our client and worked seamlessly as a part of our team to ensure successful project delivery and launch.

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Frequently
Asked Questions

What is Salesforce Commerce Cloud?

Salesforce Commerce Cloud is the leading eCommerce platform solution provided by Salesforce. It helps businesses to manage various eCommerce related data such as Products, promotions, Orders, Customers, etc. It has been also equipped with Salesforce’s Einstein AI which shows product suggestions to the customers. Commerce Cloud can also be integrated with various other Salesforce clouds like Sales Cloud and Marketing Cloud making it a very powerful tool.

Read more about the Salesforce Commerce Cloud and its features.

Which edition of Salesforce Commerce Cloud is best for my business?

Both B2B and B2C commerce clouds come in three editions that are Starter, Growth and Plus.

The edition suitable for your business depends upon the requirements. Prices of both are based on the order volume. Talk to our Salesforce Commerce Cloud experts now, to get an idea about what is best for your business.

What is the cost of implementing Salesforce Commerce Cloud?

There is no fixed price for implementing Salesforce Commerce Cloud and it varies according to the needs and requirements of the business. For more details about the pricing plan for implementing Salesforce Commerce Cloud for your business, talk to our Salesforce Certified experts today and get a custom-tailored quote for the features that you want to implement in the Salesforce Commerce Cloud.

What are the features provided by Salesforce Commerce Cloud?

Content management
Cart and checkout
Merchandising and marketing tools
Budget and buying authority
Multi-account and contract ordering
Responsive mobile design
Site search
Product management

What is B2B commerce?

Business-to-Business commerce is a transaction between two business entities that are involved in manufacturing, trading(wholesale and retail). It is not a transaction between supplier and End-consumer rather it a transaction between one supplier to another.

What is B2C commerce?

Business-to-customer is a transaction between a business entity and an end-consumer. Companies selling their products to final users are referred to as B2C companies.