At Cyntexa, we provide Salesforce Communities implementation services that help you engage your customers with integrated and branded services, allowing you to establish a corporate identity.
Our Salesforce Communities experts work for a CRM powered experience for you that can help you be more productive as well as create flawless and responsive digital spaces.
At Cyntexa, we provide business integration that allows your customers to create and escalate support cases with Salesforce Communities. It infuses communities with data from all your systems that can be accessed and shared by your employees.
We offer Lightning Bolt that creates next-generation communities with ease and simplicity of Salesforce. The communities and portals seamlessly integrate with Salesforce providing you access to Salesforce cloud and data storage.
Salesforce Communities can be of 4 types – Customer Service, Account Portal, Partner Central, and Custom. At Cyntexa, we help you to set up the community which suits best your needs and requirements.
We help you connect your external Content Management System (CMS) to your community for consistent branding, reuse of materials, and ease of maintenance. CMS Connect embeds assets from third-party CMS components, HTML, JSON, CSS, and JavaScript to customize your community.
We offer Community Management that allows you to get access to preconfigured and customizable Salesforce Lightning dashboards. The community management console allows you to measure and analyze metrics such as adoption and engagement, most popular groups, users, and topics.
We provide Journey Builder services that deliver cross-channel personalized experiences at every step of the customer lifecycle. Salesforce Communities provide you with B2C journey management to enhance your services for the customers.
We provide community reporting that you can use to see short-term and long term trends in various areas of the community. It provides access to a preconfigured AppExchange package that makes reporting easier for community managers.
We provide automation services that let you share contacts, leads, and records with your partners with the Salesforce Communities. It allows you to integrate third-party systems to centralize the pricing, inventory, and avoid channel conflict with deal registration and lead distribution.
We offer Data Sharing that allows you to connect with a range of people, from partners to product experts. It lets you adjust sharing settings allowing you to restrict access to only relevant information and give way to more opportunities.
We provide Chatter Collaboration so that you can facilitate your employees to collaborate on projects, find subject-matter experts, and get updates and more with Salesforce Communities. It gives way for you to foster an innovative workplace where anyone, anywhere, can contribute ideas.
At Cyntexa, we provide business integration that allows your customers to create and escalate support cases with Salesforce Communities. It infuses communities with data from all your systems that can be accessed and shared by your employees.
We offer Lightning Bolt that creates next-generation communities with ease and simplicity of Salesforce. The communities and portals seamlessly integrate with Salesforce providing you access to Salesforce cloud and data storage.
Salesforce Communities can be of 4 types – Customer Service, Account Portal, Partner Central, and Custom. At Cyntexa, we help you to set up the community which suits best your needs and requirements.
We help you connect your external Content Management System (CMS) to your community for consistent branding, reuse of materials, and ease of maintenance. CMS Connect embeds assets from third-party CMS components, HTML, JSON, CSS, and JavaScript to customize your community.
We offer Community Management that allows you to get access to preconfigured and customizable Salesforce Lightning dashboards. The community management console allows you to measure and analyze metrics such as adoption and engagement, most popular groups, users, and topics.
We provide Journey Builder services that deliver cross-channel personalized experiences at every step of the customer lifecycle. Salesforce Communities provide you with B2C journey management to enhance your services for the customers.
We provide community reporting that you can use to see short-term and long term trends in various areas of the community. It provides access to a preconfigured AppExchange package that makes reporting easier for community managers.
We provide Chatter Collaboration so that you can facilitate your employees to collaborate on projects, find subject-matter experts, and get updates and more with Salesforce Communities. It gives way for you to foster an innovative workplace where anyone, anywhere, can contribute ideas.
We believe that the way you define yourself is the way the world perceives you. Hence we define ourselves as innovative leaders when it comes to Salesforce Communities implementation, customization, and development which are clearly justified by the numbers mentioned below.
Salesforce Community Cloud is a platform that enables companies to create branded online communities. These communities can be created with the customers of the company, external partners, and employees.
There are three main types of Salesforce Communities namely:
Customer Communities
Employee Communities
Partner Communities
The Customer Community license for Salesforce Communities is prices at $5 per member and $2 per login for a month. The Partner Community License costs around $25 per member and $10 per login per month.
Salesforce Community Portal is one of the latest versions of portals offered by Salesforce. It creates a place on a website where people can log in and access information that the website owner wants them to see from their Salesforce Cloud.
The Salesforce Lightning Community Builder makes it easy for the users to deploy a customized, branded, and mobile-optimized community. This customization experience is aided by the Force.com platform.
Connect for a quick call with our experts to discuss your custom requirements.
Salesforce Community Cloud allows you to build communities to gain deeper relationships with customers and enhance the customer experiences by assisting the customers in finding information and answering their queries online.
Get connected with our Salesforce Communities Experts today to know how it can benefit your business.
Salesforce Communities’ Customer Community in Self-Service edition costs around $2 per login and $5 per member per month. The Customer Community Plus costs $6 per login and $15 per member per month.
For the Partner Relationship Management edition, the members have to pay $10 per login and $25 per member.
The External Apps cost $15 per login and $35 per member per month.
The typical use cases for deploying Salesforce Communities apps are:
The 3 types of portals available in Salesforce include:
Salesforce Communities works well with companies of any size and helps create seamless, branded community experiences with ease to everyone. It provides customizable mobile-optimized communities that match your company and its branding.