At Cyntexa, we provide business integration that allows your customers to create and escalate support cases with Salesforce Communities. It infuses communities with data from all your systems that can be accessed and shared by your employees.

We offer Community Management that allows you to get access to preconfigured and customizable Salesforce Lightning dashboards. The community management console allows you to measure and analyze metrics such as adoption and engagement, most popular groups, users, and topics.

We provide Journey Builder services that deliver cross-channel personalized experiences at every step of the customer lifecycle. Salesforce Communities provide you with B2C journey management to enhance your services for the customers.

We provide community reporting that you can use to see short-term and long term trends in various areas of the community. It provides access to a preconfigured AppExchange package that makes reporting easier for community managers.

We provide automation services that let you share contacts, leads, and records with your partners with the Salesforce Communities. It allows you to integrate third-party systems to centralize the pricing, inventory, and avoid channel conflict with deal registration and lead distribution.

We offer Data Sharing that allows you to connect with a range of people, from partners to product experts. It lets you adjust sharing settings allowing you to restrict access to only relevant information and give way to more opportunities.

We provide Chatter Collaboration so that you can facilitate your employees to collaborate on projects, find subject-matter experts, and get updates and more with Salesforce Communities. It gives way for you to foster an innovative workplace where anyone, anywhere, can contribute ideas.