86%
Extension in user adoption reached
Salesforce
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As a Salesforce Summit Consulting Partner, we work on understanding your current business systems or processes and guide you to the Salesforce products and solutions that bring efficiency, enhance customer engagement, and fuel growth

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At Cyntexa, we help you match Salesforce with your business goals, improve workflows, and prepare for growth. We start by analyzing operations, engaging stakeholders, and mapping customer journeys to uncover gaps and opportunities. This shapes a Salesforce roadmap tailored to your needs.
We don’t just configure Salesforce; we shape it around your business. That means creating scalable data models, recommending the right tools, and ensuring adoption plans are in place so teams use the system effectively. We also embed governance and release management practices to keep your CRM evolving with every Salesforce update and shifting market demands.
By combining industry knowledge, cross-cloud expertise, and proven consulting methods, we deliver more than a working CRM. You get a Salesforce environment that supports long-term growth, reduces inefficiencies, and delivers measurable ROI.
With Sales Cloud Consulting, we analyze your sales processes, identify gaps, and design scalable strategies that enhance visibility and improve forecasting.
Our certified consultants configure lead management, opportunity tracking, and territory planning to help your teams close deals faster, gain actionable insights, and drive predictable revenue growth.
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Through Salesforce Service Cloud Consulting, we design strategies that unify support channels, identify inefficiencies, and deliver connected service experiences.
Our consultants configure case management, knowledge integration, and SLA tracking, ensuring Service Cloud helps your teams resolve issues faster and strengthen overall customer relationships.
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Our Marketing Cloud consulting is designed to cater to modern-day customer expectations of consistent experiences across every channel. Our Marketing Cloud experts orchestrate journeys that connect email, mobile, and web touchpoints seamlessly.
By setting up segmentation, campaign automation, and performance monitoring, we enable your teams to reach the right audience at the right time and drive higher conversions as well as long-term brand loyalty.
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Our consultants help businesses leverage the capabilities of Salesforce Commerce Cloud with personalized product catalogs, customer-specific pricing, and targeted promotions.
We design omnichannel experiences that connect web, mobile, and in-store journeys while optimizing site speed and checkout flows. With actionable reporting and conversion analytics, Commerce Cloud becomes a platform that improves engagement, loyalty, and overall revenue.
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Our Salesforce Data Cloud consulting focuses on creating a single, trusted customer profile from scattered systems. We connect CRM, ERP, and external sources, resolve identity duplicates, and establish governance for secure, compliant data management.
Our Data Cloud experts design scalable segmentation and activation strategies so your teams gain reliable insights, personalize engagement, and make decisions backed with facts.
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Our consultants help you build Agentforce systems that liberate your teams without compromising control. We assess readiness, design workflows, and integrate AI agents into Sales, Service, or Operations backed by your data and compliance layers.
Through Agentforce Consulting Services, we embed observability dashboards to track agent performance, credit usage, and output quality, so you get efficiency, adoption, and measurable value from day one.
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Our Health Cloud consultants align healthcare operations with regulatory standards and Salesforce capabilities. We configure care coordination tools, patient data models, and provider-payer workflows to streamline engagement, safeguard sensitive data, and improve health outcomes.
We also implement audit-ready dashboards that showcase compliance metrics in real-time, reducing regulatory risks and easing inspections.
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Our consultants align Salesforce Financial Services Cloud with advisor workflows and client engagement models to provide a single trusted view. We configure data models, compliance-ready processes, and reporting features to help firms strengthen relationships, and adapt to regulatory change.
Our experts also embed compliance checkpoints directly into advisor workflows, reducing audit risks while improving client service speed.
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Generic rewards rarely build loyalty. Our consultants design Salesforce Loyalty programs that fuel customer growth with tiered rewards, personalized promotions, and omni-channel journeys.
We connect data from POS, eCommerce, and CRM for a unified member experience. Programs also extend to partners, enabling seamless settlement and cross-brand participation that expand reach, deepen engagement, and build long-term advocacy.
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Get a Quote
Our Salesforce Consumer Goods Cloud consulting services align field execution with business goals. Our experts configure visit planning, mobile audits, and in-store ordering are streamlined while account hierarchies, promotions, and inventory are integrated into a single view.
Our experts prioritise route-to-market approach to ensure field reps focus on high-value stores, improving compliance, reducing missed opportunities, and driving consistent sales growth.
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Get a Quote
Through Salesforce Nonprofit Cloud Consulting, our experts help nonprofit organizations in streamlining fundraising, grant management, and program delivery while ensuring data models reflect the unique needs of nonprofits.
Our consultants design donor pipelines, recurring gifts, volunteer management, and impact dashboards, enabling your teams to track restricted funds, measure outcomes, and represent mission impact with audit-ready transparency.
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Get a Quote
With Salesforce Manufacturing Cloud Consulting, we empower manufacturers to connect sales agreements, forecasts, and ERP data and keep sales and operations on the same page.
Our consultants set up forecasting models, connect ERP for real-time updates, and add simple “what-if” tools so teams can test changes. This makes it easier to predict demand, plan production, and deliver customer commitments on time.
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Get a Quote
With our Salesforce Industries expertise, we tailor every solution to specific needs in each industry, including finance, communications, insurance, healthcare, real estate and more.
Our consultants design product catalogues, CPQ, and order management with rules that reflect real business processes, not generic templates. By aligning OmniStudio flows and integration, we ensure faster launches, smoother journeys, and lasting results.
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Get a Quote
Service Managers know missed appointments and poor routing drain both revenue and customer trust. Our Salesforce Field Service Consultant addresses these issues by setting scheduling rules, mobile workflows and inventory processes around each business.
From offline-ready technician apps to parts tracking that prevents repeat visits, we ensure field service delivers on time and at a lower cost.
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Get a Quote
We deliver partner portals that streamline collaboration and help partners close more deals. Our consultants design lead distribution and opportunity sharing with the right visibility.
By customizing data models and permissions, we ensure secure, scalable portals backed by Salesforce Experience Cloud Consulting to strengthen partner relationships and channel performance.
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Get a Quote
Through Salesforce Pardot Consulting, we give marketing leaders confidence in their numbers. Consultants connect campaigns to Salesforce, build attribution dashboards, and design reporting that leadership can trust.
Every customer walks away with clear proof of ROI and a system that shows exactly how marketing contributes to revenue.
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Get a Quote
Every business reads success differently, and so does our Salesforce CRM Analytics Consulting. We begin by defining the KPIs that matter most to leadership.
Our experts shape secure data models, role-based dashboards, and refresh schedules around those definitions. This way, each business gets analytics that reflect their strategy, remove reporting issues, and guide decisions they can act on.
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Get a Quote
Explore our approach to reshaping your business processes, making Salesforce an integral part of your success story.
Explore our approach to reshaping your business processes, making Salesforce an integral part of your success story.
Step 1
Our services include understanding your business and industry. With hands-on experience, we identify core challenges and create a Salesforce implementation roadmap through brainstorming sessions with stakeholders.
Our Salesforce consultants review your existing processes using discovery and GAP analysis techniques. We identify strengths in your current systems or existing implementation and make sure they are carried over into the new setup for better performance.
The next step is getting into the roots of the challenges your team is encountering. Our team pinpoints areas of improvement in your existing systems and business processes. By identifying larger issues and breaking them into smaller, manageable segments, we propose the right solutions, tools, and processes that drive smooth collaboration among systems.
After analyzing your legacy systems or current Salesforce products (for existing users), we create a strategic roadmap that aligns with your business goals and future requirements.
Step 2
Our Salesforce consulting team further divides the roadmap into small sprints or milestones to set a timeline to meet your specific needs. Whether transitioning to Salesforce CRM or optimizing your current setup, this plan ensures you maximize your Salesforce investment and improve business processes.
If you are currently utilizing Salesforce, our team conducts an in-depth health check of your Salesforce Org. We assess system configurations, data quality, and process efficiencies to determine alignment with your business objectives. This critical evaluation informs the roadmap for your new implementation.
In this phase, we develop an architecture document outlining the Salesforce products to be implemented, the required number of licenses, and how each system will interact internally and externally. This foundational blueprint guides the improvement of key processes during the development phase.
Step 3
We will assist you in acquiring the necessary Salesforce licenses and introduce you to an account executive who will take care of your journey. Additionally, we'll coordinate with key personnel. decision-makers, and the implementation team to ensure everyone is aligned on expectations and timelines for desired outcomes.
We will identify the types and number of Salesforce licenses for new implementation and optimization of existing CRM setup and help you acquire them, ensuring a smooth onboarding experience.
This isn't just the last step. Here, we start with the implementation/customization journey of your Salesforce platform as per the agreed roadmap and architected solution for CRM success.
Our commitment extends beyond the initial go-live. We offer comprehensive post-implementation support to ensure your Salesforce ecosystem continues to operate at peak efficiency and deliver sustained business value.
For one of the region’s biggest retailers, an outdated loyalty system was becoming a barrier instead of a benefit. Rewards took too long to process, customer data was scattered, and members weren’t getting the seamless experience they expected.
That’s where our Salesforce Consultants rebuilt the program on Salesforce Loyalty Management, designed real-time point tracking, and created a clear view of each customer across channels. The shift gave the brand the tools to personalize interactions and reward loyalty instantly.
What started as a challenge turned into a loyalty program customers actually love. Find out how it all came together.
An insurance provider struggled with manual broker onboarding, slow underwriting cycles, and policy data spread across too many systems. The process wasn’t just inefficient; it was holding back growth.
With Cyntexa as a partner, they moved to a unified Salesforce setup across Sales, Service, Experience, and Financial Services Cloud. Our team built custom parsing tools, automated key workflows, and launched portals that gave brokers and clients direct, secure access to data.
What once took days now happens in hours, with fewer errors and a smoother path to scale. Explore how the turnaround happened.

Looking For Salesforce Consulting Services?
Schedule a consultation call with our Salesforce consultants today and know the right solution for your business to optimize your business process in order to drive growth.
As a trusted Salesforce consulting company, our team follows the best industry practices:

400+ Certified Experts
Our team of over 400 certified professionals brings deep technical knowledge and industry experience to deliver solutions that drive measurable business outcomes & optimize your Salesforce environment.Zero-Cost Org Health Checks
We offer a complimentary Salesforce Org Health Check that assesses system performance, identifies inefficiencies, and provides actionable insights to optimize functionality and user experience.Multi-Cloud Proficiency
Our Salesforce professionals are proficient across various Salesforce clouds, ensuring your business can leverage its full potential and get maximum return on investment.Comprehensive Consulting Services
From strategy development to implementation and optimization, we offer a full spectrum of consulting services, guaranteeing that every phase of your journey is strategically aligned with your goals.One-Stop Solution
With a wide range of Salesforce-certified professionals, we develop a cohesive strategy as per your business needs.End-to-End Support
Provide comprehensive support throughout the project lifecycle and ensure that your technical challenges are proactively addressed and performance is well-maintained in your Salesforce ecosystem.Discover the industries we transform with our solutions for value and growth.
Secure your confidential customer data through technological advancements in financial services. Streamline operations, enhance security, and personalize experiences with our digital transformation expertise.
Insurance companies are expanding grounds of success by leveraging data and technology to create seamless customer experiences in the evolving insurance sector. Experience it all with us.
The retail & consumer goods market has shifted. We help you navigate the "new normal" with data-driven strategies and personalized experiences with our customized digital transformation solutions.
Today's Customers are way past the old conservative solutions, especially in the Media & Communication industry and crave immersive experiences. Embrace the flexibility, customization and high customer engagement with us.
The technology world is racing forward, leaving stagnant companies behind. We bridge the gap for you with digital transformation readiness and crafting strategies so you dominate in the evolving market.
We help you thrive in today's evolving landscape. From conquering remote work challenges to personalizing client experiences, we craft tech solutions to empower your teams and exceed client expectations. Let's unlock your growth potential!
Transformation is the new normal in the energy & utility sector. That's why we offer the power of digitalization to guide you towards a more efficient, secure, and sustainable future.
The eCommerce world demands selling faster and smarter. Our cutting-edge strategies combine user-centric design, data-driven personalization, and cloud scalability. Don't just survive – dominate.
Efficiency and cost control are the high-demand variables in the Manufacturing sector. Cloud technology lets you connect production, sales, and planning like never before, unlocking new growth opportunities.
Improved Care Strategies, Refined Patient Experiences, secure storage & access to patient information are what the Healthcare industry asks for. And we will definitely deliver this and more.
Struggling with complex supply chains and fragmented communication? Our cloud-based solutions streamline your entire logistics operation, boosting efficiency and visibility. Simplify your logistics and elevate your customer experience.
Disparate systems and data overload can hinder your non-profit motive. We help non-profits leverage data analytics to track progress and maximize impact. See where resources deliver the most good.
Even the Real Estate market requires a tech upgrade. Seamless cloud-based solutions connecting stakeholders & modernized operations leading to more productivity and a profitable future is what you need (& we have expertise in that).
Learners crave personalized, engaging experiences tailored to their needs. We create flexible, interesting learning ecosystems, bridging the gap with digital transformation solutions for education.
Check out our impressive body of work to understand our diverse expertise in the Salesforce ecosystem.
86%
Extension in user adoption reached
78%
Increased Customer satisfaction
51%
Dedcution in business cost
64%
Increase in ROI
60%
Reduction in Request Handling time
50%
Increase in Customer retention
45%
Elevation in User Interface
40%
Increase in revenue
45%
Reduction in manual efforts
65%
Improved Staff Productivity
75%
Minimized Data Loss
67%
Boost in Customer Experience
75%
Increase in sales
70%
Improvement in capturing customer insights
80%
Enhancement in customer experience
65%
Seamless expansion of inventory
Read what our satisfied clients have to say about their experience.
We are trusted by some exceptional brands as well as SMEs in different industries only because we believe in providing real value to them and ease their complex business processes with our simple Salesforce Solutions.















Stay informed with the latest Salesforce updates and gain insights through our blogs. Discover expert analyses and practical tips to enhance your understanding of the Salesforce ecosystem.
As a Salesforce Summit Consulting Partner, we have built strong expertise and a proven track record across multiple Salesforce products and services. With a team of more than 400 Salesforce-certified consultants, our focus is on delivering value to customers at every touchpoint, no matter the size or industry of the business.
By following a customer-first approach, we take time to understand each business’s unique needs and provide expert-designed solutions. These solutions solve today’s challenges while keeping the system ready for the future. We offer complete services, starting from the first consultation and solution design, followed by implementation and ongoing support, ensuring a smooth experience throughout the entire project.
In addition, our agile approach and strong focus on data security ensure you receive reliable and effective solutions that deliver real results.
The cost of Salesforce consulting services varies as it depends on several factors. These include the scope of your project, the level of customization needed, the number of resources involved, and the time required for implementation. Additional aspects such as data migration, app development, training, and ongoing support also play a major role in determining the overall cost.
Since every business has unique needs, the best way to get an accurate estimate is by discussing your requirements with our experts. We can provide a customized quote that aligns with your goals and budget.
Yes, hiring a Salesforce consultant is important if you want to get the most out of your Salesforce investment. A consultant brings industry-specific expertise and helps you identify challenges while designing tailored solutions that align with your business goals. They also save valuable time and resources by managing complex tasks such as configurations, data migrations, and integrations that may overwhelm your internal team.
Beyond the technical side, Salesforce consultants ensure smoother user adoption, reduce costly errors, and help you achieve a higher return on investment. They also keep your system future-ready by recommending best practices and the latest Salesforce features. In short, a Salesforce consultant not only supports your current needs but also helps your business grow more efficiently with Salesforce.
Here are some simple yet effective ways you can consider while choosing the right Salesforce consulting partner in the USA.
Salesforce consultants boost performance by tailoring the platform to your business needs and ensuring smooth functionality. They manage updates, select the most relevant new features, and integrate third-party solutions to expand capabilities and keep your platform up to date.
We offer a wide range of Salesforce consulting services designed to cover every stage of your Salesforce journey. Our services include implementation, integration, customization, data migration, optimization, training, and AppExchange consulting.
Our team helps you with complete setup, connects Salesforce with third-party systems, and customizes it with workflows and features tailored to your business. We also ensure smooth and secure data migration, improve existing setups for better performance, and provide training to empower your teams. In addition, we guide you in choosing and implementing the right AppExchange solutions, helping you drive measurable business impact.
We provide end-to-end Salesforce consulting services to support every stage of your Salesforce journey. Our offerings include implementation consulting, integration consulting, Salesforce customization, data migration, optimization, training, and AppExchange consulting.
Our consultants handle the full setup, connect Salesforce with external systems, and customize it with workflows and features that match your business needs. We ensure secure data migration, refine existing setups for better efficiency, and deliver training to strengthen your team’s skills. We also assist in selecting and implementing the right AppExchange solutions to maximize business results.
A Salesforce Health Check is a review of your system to evaluate its performance, setup, and alignment with your business goals. It helps identify gaps, improve efficiency, boost user adoption, and ensure your Salesforce is ready to scale as your business grows. Getting a Health Check can also prevent costly issues in the future by keeping your system secure and optimized.
At Cyntexa, we offer a free Salesforce Health Check to help you get the most out of your platform.
Yes, hiring a Salesforce consultant is still valuable even if you already have an internal admin. While admins handle day-to-day tasks and basic configurations, consultants bring advanced expertise for complex customizations, integrations, and large-scale implementations.
A consultant also provides strategic guidance, ensures best practices, and helps unlock Salesforce’s full potential. This allows your admin to focus on daily operations while consultants take care of specialized projects and long-term optimization.
Our expert consultants will reach out within 24 hours.








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