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Features of Salesforce Health Cloud

Provide experiences that are unforgettable

Show your patients you care with

Salesforce Health Cloud Implementation

Create a personalized experience for your patients and get to know them and their needs in a better way using,
Salesforce Health Cloud.

Salesforce Health Cloud is well-known as the top-rated CRM specially designed for the Healthcare industry and includes services for managing doctor-patient relationships and records. As a Salesforce Health Cloud Service provider, Cyntexa assists you in taking care of your patients efficiently by providing a complete database with every relevant detail of every patient at the center of the care system.

Cyntexa helps you to integrate the Salesforce Health Cloud with third-party applications such as EHR, Clinical Cloud, Community Cloud, Marketing, and many more to create rich and contextual patient profiles.

How Salesforce For Healthcare can help you to take your patient’s experiences to the next level?

  • Makes vital care information available to both patients and providers
  • Improves care outcomes for patients
  • Gain a 360-degree read of each patient, member and client
  • Give your patients a personalized experience through 1-to-1 Journeys

Our Offerings

We have in-depth knowledge and expertise in Salesforce Healthcare Cloud to help your business reach heights in a more accelerated, optimized and effective way.

EHR System Integration

EHR/Clinical Systems Integration

The clinical data model captures information from Electronic Health Records and the problems, goals, and tasks associated with a care plan and stores them on a single platform which makes it easy to access. Clinical knowledge is essential for designing, executing and managing coordinated care plans for patients.

We provide integration with Electronic Health Records(EHR’s) to get patient data in one place.

Desktop Dashboard
Data Model Setup
Data Model Setup

Data Model Setup

In Health Cloud, the data model you employ becomes the foundation of your entire system. Data Model understanding is crucial to the flourishing implementation and adoption of Health Cloud. Once you decide on a Health Cloud data model, you will be able to customize it by adding your own custom objects, fields and automation, coming up with a data model that’s tailored to your organization’s distinctive needs.

Care Plan Setup

Care Plan Setup

Set up care plans tailored according to your requirements. Care coordinators can create one or more care plans per person when multiple care plans are enabled in your org, allowing more focused, manageable care components. Care plan covers all the problems, goals and tasks related to a patient.

Care Plan Setup
Patient Setup
Patient Setup

Patient Setup

A patient or member is represented by a Person account (account and contact) that has a care plan. The person must be part of a care team in the role of a patient or member. View all the information related to a patient in one place.

Timeline View Setup

Timeline View Setup

Take every customer on their own personalized journey designed especially to give them an everlasting experience. Timeline view helps you give your customers a 1-1 personalized experience on various channels. Build a customer journey that empowers you to manage past, present and future healthcare events. Timeline view enables you to keep track of patient data in a chronological order.

Our Process

We not only help you boost health;

We help you boost your brand.




We do not listen to answer but to understand.

We connect you with our experts who try to understand your business requirements and challenges that you are facing with your current implementation by asking relevant questions.




We believe in not only solving the problem but also the cause of it.

We provide the best solution to your complex business challenges by considering what is right for the business and its customers instead of what we think is right. This is a real definition of digital transformation for us.




We are not your vendors but your success partners.

We believe in working together rather than for anyone because we all know together we always achieve more. Hence we act as your partners who are responsible for making you and your business successful with the implementation.




Your dream becoming reality makes us happy.

We strive for continuous improvement instead of perfection. Hence we listen to your feedback and according to that, we focus on making improvements continuously within each milestone, sprint, and release.

Salesforce Health Cloud Dashboard

What makes us different from others?

We believe that the way you define yourself is the way the world percieves you. Hence we define ourselves as the innovative leaders when it comes to Salesforce Marketing Cloud Healthcare, customization and development which is clearly justified by the numbers mentioned below.


Salesforce Certified Health Cloud Consultants


Industry Specialization


Salesforce Health Cloud Implementation Projects

Our Portfolio

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Let's Discuss Your Project

The gateway to your success is just a call away


Asked Questions

Salesforce Health Cloud could be a patient and member relationship platform that uses the facility and security of the cloud, furthermore as social and mobile technologies, to deliver additional customized engagement. It accomplishes this by providing an entire read of the patient.

With Health Cloud, care groups have easy accessibility to the clinical and non-clinical patient and member knowledge together with current health conditions and medications, appointment history, communication preferences, and knowledge from the EHR and alternative systems. Groups are able to work smarter across the entire patient and member teams to produce perceptive care quicker.

Know more about the Salesforce Health Cloud.

There is no fixed price for implementing Salesforce Health Cloud and it varies according to the needs and requirements of the business. For more details about the pricing plan for implementing Salesforce Health Cloud for your business, talk to our Salesforce Certified experts today and get a custom-tailored quote for the features that you want to implement in the Salesforce Health Cloud.

There are a variety of ways to customize Health Cloud and we work with you to build a complete solution that addresses all your business needs. We guarantee a level of scalability that promotes continued innovation.

The Salesforce Health Cloud Product suite includes various features. Following are:
  • Complete view of members and patients,
  • Insightful and personalized care,
  • Collect relevant patient information,
  • Protect and secure patient data,
  • Omnichannel support, Analytics & assessments,
  • Integration through web service API, Mobile support.
Know in detail about the features of Health Cloud here.

Our team goes the distance to ensure that customers’ data is safe and secure. A multi-layered approach is used to protect patient information. The Salesforce Health Cloud has the feature of a security shield to protect your data.

We understand that integration with your EHR or any application that holds patient information is critical, so we work with you to get it right. It can be done by using middleware to facilitate a direct EHR-to-Salesforce connection, or you can route through your enterprise data warehouse if knowledge aggregation is needed. Once that pathway is established, you’ll be able to exchange any data, in any direction, at any frequency.

Get connected to our experts today to get help on implementing Salesforce Health Cloud.
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