Building unique customer profiles on the basis of potential parameters allows you to engage proactively with them. Customer device profiles help you paint a complete picture of your customers that facilitates engagement with them and customization of work according to their needs. We at Cyntexa, provide you with consolidated customer data into one place and use it to understand your customers better.
Automate your business and work
Delight your customers and provide engaging experiences with
Salesforce IoT Implementation
Provide an enhanced customer experience and address issues at a faster rate with
Salesforce
IoT implementation
At Cyntexa, we offer the integration of Salesforce with IoT so that you can make use of your devices at the convenience of access and work through Salesforce Cloud storage.
Our Salesforce IoT consultants customize the applications as per the needs of your organization so that you can enjoy the benefits of IoT along with improved customer service and faster responses to real-time events.
How can Salesforce IoT implementation help you provide a better customer experience?
- Scalable and real-time event processing, automation
- Puts together data streamed from various sources
- Reduced waste from smarter stock monitoring, data security
- Equipment breakdown that saves time
- Reduced energy consumption that saves costs and benefits the environment
- Real-time diagnostics that lead to efficient production
- Proactive responses and preempting of issues, strategic decision-making
- Leveraging insights on big data making the data collection process easier
Our Offerings
Our Salesforce IoT developers have the expertise and knowledge that drives them to work towards integration and enhanced IoT. They strive towards providing your business with the resources that can enhance your productivity and improve your revenues effectively.
Build Customer Device Profiles
Data - Management
Data management systems in IoT handle the storage, retrieval, and updates of elementary data items, records, and files. Capturing data has become traditional, but making use of the massive data to create sales & marketing processes has become vital. So as to generate customer Behavioral records. Here at Cyntexa, we provide you the ability to give your customers great service experiences.
Orchestration Rules
Orchestration rules reform business logic to process incoming events to be used by customers with ease on their specific devices. A set of non-linear workflows in transition that helps forecast or manipulate data to create actions can be performed by setting up such rules. With Cyntexa, you can orchestrate or device rules & regulations to transform your event data into engaging customer experiences.
Traffic View
Cyntexa offers a Traffic view that helps you keep track of your website traffic with the help of Salesforce IoT. Understanding traffic view for a business is in other words creating a cheat sheet for their ROI. Traffic movements can now be inspected in your home network with any browser or device available.
Output Connectors
We provide Output Connectors that allow you to distribute event data to various destinations with just a click. Output connectors send data over a specific channel and translate it into an accessible format.
Our Process
We not only help you boost sales;
We help you boost your brand.
What makes us
different from
others?
We believe that the way you define yourself is the way the world perceives you. Hence we define ourselves as innovative leaders when it comes to Salesforce IoT implementation, customization, and development which is clearly justified by the numbers mentioned below.
15+
Salesforce Certified Consultants
10+
Industry Specialization
4+
Salesforce IoT Implementation Projects
Industries We Serve
Health Care
Manage and optimize various tasks to provide a seamless experience to your patients. Now cure better using Salesforce IoT.
Transport
Expand the reach of your customer services and optimize customer experiences with Salesforce IoT.
Financial Services
Reach out to more clients and efficiently provide them financial stability using Salesforce IoT.
Insurance
Now protect your clients, generate new leads and provide better customer service using Salesforce IoT.
Manufacturing
Now give your customers an unforgettable experience of customer service through Salesforce IoT.
Retail
Get your products to your customers in a simplified and automated way to maximize your business potential with Salesforce IoT.
Our Portfolio
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Frequently
Asked Questions
Salesforce launched IoT Cloud in 2015 to provide users with a platform that can be used for storing and processing data from connected devices. It was later upgraded as an IoT Explorer edition that worked as an interface for building low-code applications along with IoT data. Another update added to the IoT insights component to Salesforce Service Cloud and Field Service Lightning app as a part of the Salesforce IoT Explorer license.
Cloud Computing provides a pathway for the data generated by IoT to travel to the cloud and different devices. It enables better collaboration that is used by developers to store and access data remotely and work on projects without any delays.
Salesforce IoT benefits businesses by providing them the following features:
- A unified view of customer data
- Increase in customer loyalty and retention rates
- Improved productivity through automation
- Anticipates and diagnoses issues remotely
- Minimizes the time taken to fix product issues
- Better and informed strategic decisions
- Increased sales and productivity
- Data collection process made easier
- Safety and security of Salesforce
Security is one of the major concerns with IoT systems as the companies have little to no control over the hardware and software sources utilized in the IoT networks. With Salesforce IoT, you can get the advanced security feature of Salesforce that uses access tokens for secure access and provides cybersecurity protection to the users.
While it is easier for developers to launch their own Salesforce IoT services, the services can be easily procured by non-developers with the help of Salesforce experts. We, at Cyntexa, provide you with the best available services with the help of our Salesforce IoT consultants who have years of expertise and professional knowledge about IoT. We can work together to help you increase your sales and revenue at a lower cost with better results.
Get connected to our experts today to get help on implementing Salesforce IoT.
Salesforce IoT works with the help of computer chips and sensors that are meant to be connected to the Internet. These chips and sensors are embedded in objects such as factory equipment, cars, buildings, and devices. The data is then transmitted via the Internet, typically working according to the predetermined event rules and then aggregated and analyzed by businesses to improve their services, or determine bugs.
IoT can be used in Industrial Automation for the following purposes:
- Factory digitalization
- Product flow Monitoring
- Inventory Management
- Safety and Security
- Quality Control
- Package Optimization
- Logistics and Supply Chain Optimization
Get connected to our experts today to get help on implementing Salesforce IoT.
Salesforce IoT works with REST API that allows it to capture data from any source system it is connected to, including computer network devices, home assistants as well as wearables.
Salesforce IoT Explorer costs around $6000 per month. The prices range based on the services you need and the number of events. The number of users does not affect its cost.
For more details about the pricing plan for implementing Salesforce IoT for your business, talk to our Salesforce Certified experts today and get a custom-tailored quote for the features that you want to implement in the Salesforce IoT.
Salesforce IoT Explorer edition operates with CRM to provide better customer services. It becomes easier to engage with customers when the data gathered through IoT is implemented with CRM on a cloud. The information collected when reported to CRM facilitates the users by allowing them to take action by ordering new parts or replacement parts automatically, without having to involve themselves in the process. This way IoT can communicate important messages and automate actions with the help of CRM.
