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Digitize your work with custom workflows tailored to your needs leveraging

ServiceNow Consulting Services

Cyntexa and ServiceNow have been at the forefront of digital transformation, helping enterprises boost productivity, efficiency, resilience, and customer satisfaction. With ServiceNow's cutting-edge workflow automation and process optimization capabilities, we can help businesses optimize their manual, high-touch processes into low-touch workflows.

We bring our best-in-class experience, top talent, and innovative mindset to lead your successful adoption of the ServiceNow Platform.

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ServiceNow Services We Offer

01. Ideation & Development

By ideating with the stakeholders, we dive deeper into the business process, workflows, and requirements. It’s like looking at the inner workings of a clock to understand how every gear and cog fits together. Armed with this knowledge, our ServiceNow consultants can craft a development roadmap that’s tailor-made to meet their specific needs.

02. Workflow Optimization

Ready to supercharge your processes, eliminate bottlenecks, and maximize the full potential of your business? Cyntexa with deep expertise in the ServiceNow platform is here to revolutionize the way you work. Our team of experts will fine-tune your workflows, reduce redundancies, and streamline your operations to help you experience a new level of efficiency and productivity.

Consulting

Implementation

Migration

Customization

App Development

Managed Services

Integration

Consulting

ServiceNow Consulting Services

Looking for a partner who can help you align ServiceNow to support your company’s needs and objectives? Cyntexa with customer-focused ServiceNow consulting services is there to help digital businesses create a roadmap to overcome business challenges and accelerate the digital transformation with the ServiceNow platform.

ServiceNow Consulting Services

ServiceNow Implementation Services

We have a team of certified ServiceNow experts to offer end-to-end ServiceNow implementation services from design, and configuration, to deployment. Implement ServiceNow solutions with Cyntexa’s unparalleled expertise in all aspects of the implementation process, including business process mapping, data migration, customization, integration, and testing.

ServiceNow Implementation Services

ServiceNow Migration Services

Migrate from legacy systems to cloud-native ServiceNow or upgrade your current ServiceNow solution by leveraging the latest features and capabilities of ServiceNow. Cyntexa’s reliable ServiceNow migration services can help you get it done right. As a ServiceNow consulting partner, we will assess your needs and determine the best way to migrate the ServiceNow platform.

ServiceNow Migration Services

ServiceNow Customization Services

At Cyntexa we have a deep understanding of the ServiceNow platform and its underlying architecture. We have expertise in both declarative and programmatic customizations. We can configure the platform to meet your specific needs without making changes to the base code. Our team is also proficient in writing server-side and client-side scripts to modify the platform’s behavior.

ServiceNow Migration Services

ServiceNow App Development

Our ServiceNow app development services are designed to be robust, reliable, and future-proof. We employ top-notch practices in the design, development, testing, and deployment of custom applications. We follow ServiceNow’s scoped application development model, which isolates the custom application from the global scope, thereby reducing the risk of conflicts with other applications and future ServiceNow upgrades.

ServiceNow App Development

ServiceNow Managed Services

Want to improve ServiceNow products or solutions with additional features, functionalities, or integration? Our ServiceNow managed services encompass advisory, implementation, support, and optimization services to fine-tune ServiceNow solutions according to the specific needs or objectives of a digital business. Schedule an obligation-free ServiceNow consulting session to discuss the scope of work.

ServiceNow Managed Services

ServiceNow Integration Services

Empower your business with the unparalleled integration capabilities of the ServiceNow platform. Seamlessly connect and collaborate with third parties, unleashing innovation, agility, and productivity across your operations. Our team is skilled in using ServiceNow APIs such as REST, SOAP, and JSONv2 to integrate with other systems and services.

ServiceNow Integration Services

ServiceNow Products We Have Expertise In

Our expertise spans multiple ServiceNow products to help businesses achieve their digital transformation goals.

Employee Experience & Productivity Suite

Finance & Supply Chain Suite

Manage Risk and Resilience Suite

01. Customer Service Management (CSM)

Bring together various departments such as IT, security, and operations into a unified service model to serve customers faster, and resolve complex issues proactively.

02. Field Service Management

Say goodbye to mundane operations and elevate field service operations into a strategic differentiator that sets you apart from the crowd.

03. Order Management

Gain deep visibility into every stage of the order lifecycle, all in one convenient place to ensure nothing falls through the cracks to drive revenue.

04. Automation Engine

Streamline workflow, and automate mundane work with RPA to watch your productivity soar with ServiceNow and Cyntexa by your side.

01. HR Service Delivery (HRSD)

Boost HR processes and services with automation and standardization to create a seamless employee experience platform that saves costs and enhances productivity.

02. Workplace Service Delivery

Promote engagement and productivity with a suite of functionalities designed to manage and optimize the modern, hybrid workplace.

03. Legal Service Delivery

Revolutionize legal operations across enterprises to enhance practitioner productivity and employee experience with a self-service portal for legal service requests.

04. ServiceNow ITSM (IT Service Management)

From incident and problem management to change and release management, align the IT services with your business needs.

01. Sourcing and Procurement Operations

Modernize the procurement lifecycle to enable employees to meet procurement priorities, drive smarter spending, and foster strategic decision-making.

02. Supplier Lifecycle Operations

Effortlessly collaborate, onboard, manage suppliers, and streamline all supplier activities via one unified platform.

03. Accounts Payable Operations

Streamline accounts payable operations by automating manual tasks, breaking down silos, and ensuring accurate and timely payments to suppliers.

01. Customer Service Management

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02. Field Service Management

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03. Order Management

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04. Automation Engine

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01. Governance, Risk, and Compliance (GRC)

Confidently manage risks and compliance in real-time, driving proactive action against high-risk areas, business disruptions, noncompliance, and vendor status changes.

02. Security Operations (SecOps)

Improve cyber resilience, and proactively manage the vulnerabilities streamlining security operations and automating workflows.

03. Strategic Portfolio Management (SPM)

Harmonize IT infrastructure and services with strategic goals to fill the gap between strategy and delivery to accelerate business outcomes.

04. IT Operations Management

Leverage AI and machine learning to predict issues, reduce user impact, and automate resolutions to detect anomalies before they become a threat.

05. IT Asset Management

Maximize your technology assets’ value across software licenses, hardware, and cloud resources to cut costs and mitigate risks.

06. Third-Party Risk Management

Collaborate seamlessly with third parties on a unified platform to streamline operations, foster strategic partnerships, and unlock new growth opportunities.

07. Privacy Management

Integrate privacy management seamlessly into your daily workflows to detect risks, respond to incidents, and ensure compliance in real-time.

Customer Experience

01. Customer Service Management (CSM)

Bring together various departments such as IT, security, and operations into a unified service model to serve customers faster, and resolve complex issues proactively.

02. Field Service Management

Say goodbye to mundane operations and elevate field service operations into a strategic differentiator that sets you apart from the crowd.

03. Order Management

Gain deep visibility into every stage of the order lifecycle, all in one convenient place to ensure nothing falls through the cracks to drive revenue.

04. Automation Engine

Streamline workflow, and automate mundane work with RPA to watch your productivity soar with ServiceNow and Cyntexa by your side.

Employee Experience & Productivity Suite

01. HR Service Delivery (HRSD)

Boost HR processes and services with automation and standardization to create a seamless employee experience platform that saves costs and enhances productivity.

02. Workplace Service Delivery

Promote engagement and productivity with a suite of functionalities designed to manage and optimize the modern, hybrid workplace.

03. Legal Service Delivery

Revolutionize legal operations across enterprises to enhance practitioner productivity and employee experience with a self-service portal for legal service requests.

04. ServiceNow ITSM (IT Service Management)

From incident and problem management to change and release management, align the IT services with your business needs.

Finance and Supply Chain Suite

01. Sourcing and Procurement Operations

Modernize the procurement lifecycle to enable employees to meet procurement priorities, drive smarter spending, and foster strategic decision-making.

02. Supplier Lifecycle Operations

Effortlessly collaborate, onboard, manage suppliers, and streamline all supplier activities via one unified platform.

03. Accounts Payable Operations

Streamline accounts payable operations by automating manual tasks, breaking down silos, and ensuring accurate and timely payments to suppliers.

Manage Risk and Resilience Suite

01. Governance, Risk, and Compliance (GRC)

Confidently manage risks and compliance in real-time, driving proactive action against high-risk areas, business disruptions, noncompliance, and vendor status changes.

02. Security Operations (SecOps)

Improve cyber resilience, and proactively manage the vulnerabilities streamlining security operations and automating workflows.

03. Strategic Portfolio Management (SPM)

Harmonize IT infrastructure and services with strategic goals to fill the gap between strategy and delivery to accelerate business outcomes.

04. IT Operations Management

Leverage AI and machine learning to predict issues, reduce user impact, and automate resolutions to detect anomalies before they become a threat.

05. IT Asset Management

Maximize your technology assets’ value across software licenses, hardware, and cloud resources to cut costs and mitigate risks.

06. Third-Party Risk Management

Collaborate seamlessly with third parties on a unified platform to streamline operations, foster strategic partnerships, and unlock new growth opportunities.

07. Privacy Management

Integrate privacy management seamlessly into your daily workflows to detect risks, respond to incidents, and ensure compliance in real-time.

Maximize Efficiency with ServiceNow Services

Streamline Your Workflows
for Maximum Efficiency
with ServiceNow Services

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Best Practices We
Follow

Join us on a journey of growth as we harness the power of best practices to achieve your goals!

01

Leverage out-of-the-box features for problem-solving

02

Develop modular, reusable components for specialized functions

03

Dynamic configuration-based code customization

04

Optimized code for handling large datasets

05

Minimal client-side script for enhanced performance

06

Reduced server lookups for faster processing

07

Agile development and delivery model

08

Well-defined migration process for business-specific scenarios

Why Cyntexa + ServiceNow

Want to know what sets us apart from the competition? Let’s find out together!

Team Of Certified
ServiceNow Experts

Customized Solutions For Your Business Needs

Deliver Projects
On Time

Catering 12+
Industries

Unlimited Resource
Scalability

Listen-First
Approach

Complete Data
Privacy

Comprehensive Support
Throughout The Journey

Open To Sign
Non-Disclosure Agreement

Industries We Serve

Discover the industries we transform with our solutions for value and growth.

Engagement Models

Choose the right engagement models, as per your business and client requirements.

Fixed Price Projects

Get a dedicated team of ServiceNow experts to fulfill your out-of-the-box requirements with a predefined scope of work.

Hire A Professional

Hire a dedicated ServiceNow professional for your business or other development projects.

Frequently Asked Questions

ServiceNow implementation services cost is subject to multiple factors such as product, package, license, industry & region, customization, level of support, number of users, and more. These factors are different for each project, and so does the ServiceNow implementation cost. Consult with a ServiceNow implementation specialist to understand the cost precisely.

After ServiceNow implementation, you might require different support services such as training & education, ongoing maintenance & support, upgradation & migrations, and more. These support services ensure that your organization is getting the most out of your ServiceNow implementation.

Ready to realize the potential of the ServiceNow platform? You can start your ServiceNow implementation journey with Cyntexa by filling out our Get a Free Consultation form. You can schedule the meeting with our certified ServiceNow consultant according to your availability and take a step towards ServiceNow implementation.

ServiceNow consultant provides a step-by-step guide for accessing your automation needs, designing & configuring your automation solutions, and providing training and support to equip your team with knowledge to maximize their potential.

The demand for ServiceNow modules varies according to the organization's needs, and industry. For example, an industry module for threat intelligence, and vulnerability management would prefer ServiceNow Security Operations (SecOps). Connect with a ServiceNow Consulting Firm to gain an understanding of which module is the right choice for your business.

ServiceNow is a cloud-based solution that eliminates the need for maintaining costly data servers. It’s a one-stop solution for managing operations, with a suite of products designed to streamline processes and boost efficiency. Think of it as your business’s command center, providing you with the tools you need to navigate the complexities of modern business operations.

At Cyntexa, we’re a team of over 300 technology enthusiasts. Our expertise spans across a wide array of ServiceNow modules. From Customer Service Management (CSM), IT Operations Management (ITOM), and IT Service Management (ITSM), to Privacy Management, we’ve got you covered with all your ServiceNow platform needs.

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