ServiceNow Consulting Services - Cyntexa

Digitize your work with custom workflows tailored to your needs leveraging

ServiceNow Consulting Services

Cyntexa and ServiceNow have been at the forefront of digital transformation, helping enterprises boost productivity, efficiency, resilience, and customer satisfaction. With ServiceNow's cutting-edge workflow automation and process optimization capabilities, we can help businesses optimize their manual, high-touch processes into low-touch workflows.We bring our best-in-class experience, top talent, and innovative mindset to lead your successful adoption of the ServiceNow Platform.

ServiceNow Consulting Services

ServiceNow Services We Offer

ServiceNow Consulting Services

ServiceNow Implementation Services

ServiceNow Migration Services

ServiceNow Customization Services

ServiceNow App Development

ServiceNow Managed Services

ServiceNow Integration Services

Ideation & Development

Workflow Optimization

ServiceNow Consulting Services

ServiceNow Consulting Services

Looking for a partner who can help you align ServiceNow to support your company’s needs and objectives? Cyntexa with customer-focused ServiceNow consulting services is there to help digital businesses create a roadmap to overcome business challenges and accelerate the digital transformation with the ServiceNow platform.

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ServiceNow Implementation Services

ServiceNow Implementation Services

We have a team of certified ServiceNow experts to offer end-to-end ServiceNow implementation services from design, and configuration, to deployment. Implement ServiceNow solutions with Cyntexa’s unparalleled expertise in all aspects of the implementation process, including business process mapping, data migration, customization, integration, and testing.

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ServiceNow Migration Services

ServiceNow Migration Services

Migrate from legacy systems to cloud-native ServiceNow or upgrade your current ServiceNow solution by leveraging the latest features and capabilities of ServiceNow. Cyntexa’s reliable ServiceNow migration services can help you get it done right. As a ServiceNow consulting partner, we will assess your needs and determine the best way to migrate the ServiceNow platform.

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ServiceNow Customization Services

ServiceNow Customization Services

At Cyntexa we have a deep understanding of the ServiceNow platform and its underlying architecture. We have expertise in both declarative and programmatic customizations. We can configure the platform to meet your specific needs without making changes to the base code. Our team is also proficient in writing server-side and client-side scripts to modify the platform’s behavior.

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ServiceNow App Development

ServiceNow App Development

Our ServiceNow app development services are designed to be robust, reliable, and future-proof. We employ top-notch practices in the design, development, testing, and deployment of custom applications. We follow ServiceNow’s scoped application development model, which isolates the custom application from the global scope, thereby reducing the risk of conflicts with other applications and future ServiceNow upgrades.

Talk To Our Servicenow Consultant

ServiceNow Managed Services

ServiceNow Managed Services

Want to improve ServiceNow products or solutions with additional features, functionalities, or integration? Our ServiceNow managed services encompass advisory, implementation, support, and optimization services to fine-tune ServiceNow solutions according to the specific needs or objectives of a digital business. Schedule an obligation-free ServiceNow consulting session to discuss the scope of work.

Talk To Our Servicenow Consultant

ServiceNow Integration Services

ServiceNow Integration Services

Empower your business with the unparalleled integration capabilities of the ServiceNow platform. Seamlessly connect and collaborate with third parties, unleashing innovation, agility, and productivity across your operations. Our team is skilled in using ServiceNow APIs such as REST, SOAP, and JSONv2 to integrate with other systems and services.

Talk To Our Servicenow Consultant

Ideation & Development

Ideation & Development

By ideating with the stakeholders, we dive deeper into the business process, workflows, and requirements. It’s like looking at the inner workings of a clock to understand how every gear and cog fits together. Armed with this knowledge, our ServiceNow consultants can craft a development roadmap that’s tailor-made to meet their specific needs.

Talk To Our Servicenow Consultant

Workflow Optimization

Workflow Optimization

Ready to supercharge your processes, eliminate bottlenecks, and maximize the full potential of your business? Cyntexa with deep expertise in the ServiceNow platform is here to revolutionize the way you work. Our team of experts will fine-tune your workflows, reduce redundancies, and streamline your operations to help you experience a new level of efficiency and productivity.

Talk To Our Servicenow Consultant

ServiceNow Products We Have Expertise In

Our expertise spans multiple ServiceNow products to help businesses achieve their digital transformation goals.

Elevate Customer Experience

1. Customer Service Management (CSM)

Bring together various departments such as IT, security, and operations into a unified service model to serve customers faster, and resolve complex issues proactively.

2. Field Service Management

Say goodbye to mundane operations and elevate field service operations into a strategic differentiator that sets you apart from the crowd.

3. Order Management

Gain deep visibility into every stage of the order lifecycle, all in one convenient place to ensure nothing falls through the cracks to drive revenue.

4. Automation Engine

Streamline workflow, and automate mundane work with RPA to watch your productivity soar with ServiceNow and Cyntexa by your side.

Employee Experience & Productivity Suite

1. HR Service Delivery (HRSD)

Boost HR processes and services with automation and standardization to create a seamless employee experience platform that saves costs and enhances productivity.

2. Workplace Service Delivery

Promote engagement and productivity with a suite of functionalities designed to manage and optimize the modern, hybrid workplace.

3. Legal Service Delivery

Revolutionize legal operations across enterprises to enhance practitioner productivity and employee experience with a self-service portal for legal service requests.

4. ServiceNow ITSM (IT Service Management)

From incident and problem management to change and release management, align the IT services with your business needs.

Finance & Supply Chain Suite

1. Sourcing and Procurement Operations

Modernize the procurement lifecycle to enable employees to meet procurement priorities, drive smarter spending, and foster strategic decision-making.

2. Supplier Lifecycle Operations

Effortlessly collaborate, onboard, manage suppliers, and streamline all supplier activities via one unified platform.

3. Accounts Payable Operations

Streamline accounts payable operations by automating manual tasks, breaking down silos, and ensuring accurate and timely payments to suppliers.

Manage Risk and Resilience Suite

1. Governance, Risk, and Compliance (GRC)

Confidently manage risks and compliance in real-time, driving proactive action against high-risk areas, business disruptions, noncompliance, and vendor status changes.

2. Security Operations (SecOps)

Improve cyber resilience, and proactively manage the vulnerabilities streamlining security operations and automating workflows.

3. Strategic Portfolio Management (SPM)

Harmonize IT infrastructure and services with strategic goals to fill the gap between strategy and delivery to accelerate business outcomes.

4. IT Operations Management

Leverage AI and machine learning to predict issues, reduce user impact, and automate resolutions to detect anomalies before they become a threat.

5. IT Asset Management

Maximize your technology assets’ value across software licenses, hardware, and cloud resources to cut costs and mitigate risks.

6. Third-Party Risk Management

Collaborate seamlessly with third parties on a unified platform to streamline operations, foster strategic partnerships, and unlock new growth opportunities.

7. Privacy Management

Integrate privacy management seamlessly into your daily workflows to detect risks, respond to incidents, and ensure compliance in real-time.

Maximize Efficiency with ServiceNow Services

Streamline Your Workflows for Maximum Efficiency with ServiceNow Services

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ServiceNow Consulting Best Practices We Follow

Join us on a journey of growth as we harness the power of best practices to achieve your goals!

1

Leverage Out-Of-The-Box Features For Problem-Solving

2

Develop Modular, Reusable Components For Specialized Functions

6

Reduced Server Lookups For Faster Processing

3

Dynamic Configuration-Based Code Customization

7

Agile Development And Delivery Model

4

Optimized Code For Handling Large Datasets

8

Well-Defined Migration Process For Business-Specific Scenarios

5

Minimal Client-Side Script For Enhanced Performance

1

Leverage Out-Of-The-Box Features For Problem-Solving

2

Develop Modular, Reusable Components For Specialized Functions

3

Dynamic Configuration-Based Code Customization

4

Optimized Code For Handling Large Datasets

5

Minimal Client-Side Script For Enhanced Performance

6

Reduced Server Lookups For Faster Processing

7

Agile Development And Delivery Model

8

Well-Defined Migration Process For Business-Specific Scenarios

Why Cyntexa for ServiceNow Services

Want to know what sets us apart from the competition? Let’s find out together!

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Projects
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Happy Customers
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Certified Experts

Team Of Certified ServiceNow Experts

Customized Solutions For Your Business Needs

Deliver Projects On Time

Catering 12+ Industries

Unlimited Resource Scalability

Listen-First Approach

Complete Data Privacy

Comprehensive Support Throughout The Journey

Open To Sign Non-Disclosure Agreement

Industries We Serve

Discover the industries we transform with our solutions for value and growth.

Financial Services
Insurance
Retail & Consumer Goods
Media & Communications
Technology
Professional Services
Energy & Utilities
eCommerce
Manufacturing
Healthcare & Life Sciences
Logistics & Transportation
Non Profit
Real Estate
Education

Financial Services

Secure your confidential customer data through technological advancements in financial services. Streamline operations, enhance security, and personalize experiences with our digital transformation expertise.

Insurance

Insurance companies are expanding grounds of success by leveraging data and technology to create seamless customer experiences in the evolving insurance sector. Experience it all with us.

Retail & Consumer Goods

The retail & consumer goods market has shifted. We help you navigate the "new normal" with data-driven strategies and personalized experiences with our customized digital transformation solutions.

Media & Communication

Today's Customers are way past the old conservative solutions, especially in the Media & Communication industry and crave immersive experiences. Embrace the flexibility, customization and high customer engagement with us.

Technology

The technology world is racing forward, leaving stagnant companies behind. We bridge the gap for you with digital transformation readiness and crafting strategies so you dominate in the evolving market.

Professional Services

We help you thrive in today's evolving landscape. From conquering remote work challenges to personalizing client experiences, we craft tech solutions to empower your teams and exceed client expectations. Let's unlock your growth potential!

Energy & Utilities

Transformation is the new normal in the energy & utility sector. That's why we offer the power of digitalization to guide you towards a more efficient, secure, and sustainable future.

eCommerce

The eCommerce world demands selling faster and smarter. Our cutting-edge strategies combine user-centric design, data-driven personalization, and cloud scalability. Don't just survive – dominate.

Manufacturing

Efficiency and cost control are the high-demand variables in the Manufacturing sector. Cloud technology lets you connect production, sales, and planning like never before, unlocking new growth opportunities.

Healthcare & Life Sciences

Improved Care Strategies, Refined Patient Experiences, secure storage & access to patient information are what the Healthcare industry asks for. And we will definitely deliver this and more.

Logistics & Transportation

Struggling with complex supply chains and fragmented communication? Our cloud-based solutions streamline your entire logistics operation, boosting efficiency and visibility. Simplify your logistics and elevate your customer experience.

Non Profit

Disparate systems and data overload can hinder your non-profit motive. We help non-profits leverage data analytics to track progress and maximize impact. See where resources deliver the most good.

Real State

Even the Real Estate market requires a tech upgrade. Seamless cloud-based solutions connecting stakeholders & modernized operations leading to more productivity and a profitable future is what you need (& we have expertise in that).

Education

Learners crave personalized, engaging experiences tailored to their needs. We create flexible, interesting learning ecosystems, bridging the gap with digital transformation solutions for education.

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Engagement Models

Choose the right engagement models, as per your business and client requirements.

Hear it from our Clients

Read what our satisfied clients have to say about their experience.

Anshul Pandey

Anshul Pandey

CTO, Content Security

Cyntexa delivered the project successfully. The efficiency soared to 70% in the presales area and enhanced productivity by 90%. Their knowledge and experience of the Salesforce platform were incredible..

John

John

Idea Center

Cyntexa is hyper-communicative, fast, and does a thorough job. Cyntexa was helpful in creating the strategy for our client and worked seamlessly as a part of our team to ensure successful project delivery and launch.

Bryant Lau

Bryant Lau

Founder , Funnel Guage

Cyntexa has continuously demonstrated a high-level of Salesforce expertise and a willingness to go beyond what is necessary to ensure the project is a success.

Manoj Pooleery

Manoj Pooleery

Cofounder & CTO, SiteRx Inc

Overall, a very positive experience. The team was very responsive, organized and up to task. We had engaged them when we had a very tight deadline and they were able to help us meet it.

Brandon

Brandon

Director , Cypress Learning Solutions

I love working with these guys. They are knowledgable and have really been clutch in building custom solutions & Lightning web components. Thank you for all your hard work!.

Crim

Cameron Billings

CTO , placesforless

We enjoyed working with Cyntexa Labs. They were easy to communicate with and easy to work with.

Mike Jansma

Mike Jansma

VP, CIS Global

The entire team is knowledgeable & serves as a trusted expert to our organization. They were able to turn our ideas into real world working processes in Salesforce. We’ve now completed several projects with them.

Ken Hoppe

Ken Hoppe

CEO, Modigie

Being located in a different time zone, they were willing to meet our schedule and stepped up outside of the scope of work, and proved to be a good partner. They’ve taught me a lot about best practices through incredible communication.

Daniel Deckert

Daniel Deckert

President & Founder, Scrubbi

Our project was complex, and Cyntexa team handled it well by tackling all our requests & we are happy with the end product. I consider us lucky to have found them and looking forward for a long relationship with them.

Vilen Bezhanyan

Vilen Bezhanyan

PCEO, Brainstorm Technologies

We had a great experience working with the team who performed their best to finish the project successfully. We highly recommend others to work with them, knowing that their projects will be in good hands.

Simon Clews

Simon Clews

FPFS IMC-Director, DGS Employee Benefits

Definitely the range of skills – it is not like all employees just know Salesforce – some were able to solve other problems that were not related to the project that I hired them for. In addition, the team was extremely dedicated to the project.

John Crighton

John Crighton

CTO, Lightning Step Technologies, LLC

Cyntexa was able to successfully develop and integrate an improved and efficient dashboard, much to the benefit of external stakeholders. The team was able to maintain positive communications throughout.

Karim Aziz

Karim Aziz

Director, Globel Car Rental

The team at Cyntexa was understanding, communicative, and proactive. They were easy to work with and were always available during the client’s workday, despite a significant time difference. They quickly implemented changes.

Rebeka Avendano

Rebeka Avendano

Director, Globel Car Rental

Cyntexa helped us in successfully implementing custom flows from Field Service into SFDC to achieve actions that the Field Service app does not currently support. The team was with us at every step of the way.

Sahil Gambhir

Sahil Gambhir

Head of Special Projects, Wirelane GmbH

The company has developed a strong team and robust infrastructure to serve its clients. They use best industry practices to track the progress of the project & doesn’t shy away from going the extra mile to make clients happy.

Kristin Harris

Kristin Harris

Project and Process Development Manager

They helped us take all of our data and integrate it successfully. They reviewed our requirements and provided quality work quickly. Will definitely work with them again.

Anil Jogani

Anil Jogani

Sr. Director Field Operations, MetricStream

I have nothing but praise for this team. I needed a qualified person to do custom Salesforce development. Not only did they accomplish the goal but the team has a certified Salesforce experts that exceeded my expectations.

Devin Bostick

Devin Bostick

CEO, LuckyTruck

Cyntexa is a high touch and results-oriented partner that hit our timeline, budget, and delivery objectives. Additionally, they were high touched and genuinely cared about the quality of our work. I would use them again.

Carlos Sanmartin

Carlos Sanmartin

Digital Manager,Ara Estetic

I wanted to express my utmost satisfaction with the exceptional services provided by Cyntexa. Their collaborative approach, strong work ethic, and consistently going the extra mile to ensure that the projects are completed within the agreed-upon timeframe.

Our Valued Customers

We are trusted by some exceptional brands as well as SMEs in different industries only because we believe in providing real value to them and ease their complex business processes with our simple Salesforce Solutions.

Dive Deep Into ServiceNow

Discover our blogs for comprehensive guides and insights on ServiceNow. Stay updated on trends and gain knowledge to optimize workflows and enhance IT service management.

The Everything Guide to ServiceNow
January 24, 2024

The Everything Guide to ServiceNow: Products, Pricing, and Benefits Explained

ServiceNow, a cloud-based workflow automation platform, streamlines business processes across IT, HR, and customer service, enhancing productivity and efficiency.

February 7, 2024

ServiceNow IT Service Management (ITSM): Your All-in-One Toolkit for Modern IT Excellence

ServiceNow IT Service Management (ITSM):

ServiceNow ITSM enhances IT operations by integrating AI, automating tasks, and improving efficiency through various management modules.

ServiceNow IT Operations Management (ITOM) Banner Image
February 26, 2024

ServiceNow IT Operations Management (ITOM): Gaining the 360° View to Control Your IT Universe

Explore ServiceNow ITOM: a cloud-based tool for holistic IT management. Learn about its functions, benefits, and pricing to optimize your IT operations.

 ServiceNow IT Asset Management Banner
March 29, 2024

ServiceNow IT Asset Management: Optimizing Asset Lifecycle Costs and Maximizing Value

Discover ServiceNow IT Asset Management (ITAM) and its benefits, including streamlined asset tracking, lifecycle automation, cost optimization, and compliance management for software, hardware, and cloud assets.

April 9, 2024

What is ServiceNow Customer Service Management (CSM): Features, Benefits, Pricing & More

ServiceNow Customer Service Management Banner

ServiceNow CSM enhances customer service with integrated tools like case management and self-service portals, boosting efficiency and satisfaction.

ServiceNow Field Service Management Transforming Field Operation for Success Banner
April 10, 2024

ServiceNow Field Service Management: Transforms Field Operations for Success

Understand ServiceNow FSM with this blog, detailing its features and benefits for managing field service operations efficiently.

April 11, 2024

What is ServiceNow Workplace Service Delivery (WSD): Functionality, Pricing & More

ServiceNow Workplace Service Delivery Banner

Introduction to ServiceNow WSD (Workplace Service Delivery), exploring its features, benefits, and applications in enhancing workplace productivity and service management.

June 10, 2024

How Coca-Cola Leveraged ServiceNow ITSM to Improve Employee Work Experiences?

coca-cola servicenow itsm refersh employee work experiences banner image

Coca-Cola enhanced employee work experiences using ServiceNow ITSM, achieving unified IT processes, automation, and a significant boost in productivity and satisfaction.

FAB's Digital Transformation Hits the Right Notes Banner
June 12, 2024

How First Abu Dhabi Bank (FAB) Transformed Banking with ServiceNow

FAB improved banking operations with ServiceNow by centralizing data, automating workflows, and enhancing service desk efficiency, achieving fewer disruptions and better scalability.

June 17, 2024

Bringing Innovation and Empowerment: How American University Leveraged ServiceNow for Digital Transformation?

American University's Digital Transformation Using ServiceNow

Discover how American University revolutionized its campus experience with ServiceNow, enhancing self-service access and operational efficiency through digital transformation.

servicenow now platform banner image
September 3, 2024

ServiceNow Now Platform: Revolutionizing Workflow Automation Across Industries

Uncover the power of the ServiceNow Now Platform, revolutionizing workflow automation and streamlining business processes across industries.

servicenow app engine banner image
October 8, 2024

ServiceNow App Engine: Building Scalable Solutions Without Coding Expertise

Understand ServiceNow App Engine, it's key components, pricing, and top companies using it to streamline operations for better organization efficiency.

ServiceNow Statistics: Revenue, Market Share, Customers, Employees, Acquisitions & More Banner Image
November 20, 2024

ServiceNow Statistics: Revenue, Market Share, Customers & Employee Base, Acquisitions & More

Discover the latest ServiceNow statistics in 2024 including revenue, market share, customers, employees, acquisitions, and more.

Frequently Asked Questions

ServiceNow implementation services cost is subject to multiple factors such as product, package, license, industry & region, customization, level of support, number of users, and more. These factors are different for each project, and so does the ServiceNow implementation cost. Consult with a ServiceNow implementation specialist to understand the cost precisely.

After ServiceNow implementation, you might require different support services such as training & education, ongoing maintenance & support, upgradation & migrations, and more. These support services ensure that your organization is getting the most out of your ServiceNow implementation.

Ready to realize the potential of the ServiceNow platform? You can start your ServiceNow implementation journey with Cyntexa by filling out our Get a Free Consultation form. You can schedule the meeting with our certified ServiceNow consultant according to your availability and take a step towards ServiceNow implementation.

ServiceNow consultant provides a step-by-step guide for accessing your automation needs, designing & configuring your automation solutions, and providing training and support to equip your team with knowledge to maximize their potential.

The demand for ServiceNow modules varies according to the organization's needs, and industry. For example, an industry module for threat intelligence, and vulnerability management would prefer ServiceNow Security Operations (SecOps). Connect with a ServiceNow Consulting Firm to gain an understanding of which module is the right choice for your business.

ServiceNow is a cloud-based solution that eliminates the need for maintaining costly data servers. It’s a one-stop solution for managing operations, with a suite of products designed to streamline processes and boost efficiency. Think of it as your business’s command center, providing you with the tools you need to navigate the complexities of modern business operations.

At Cyntexa, we’re a team of over 300 technology enthusiasts. Our expertise spans across a wide array of ServiceNow modules. From Customer Service Management (CSM), IT Operations Management (ITOM), and IT Service Management (ITSM), to Privacy Management, we’ve got you covered with all your ServiceNow platform needs.

Let’s Get In Touch

Our expert consultants will reach out within 24 hours.

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