Achieve Operational Excellence with Our ServiceNow Expertise

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  • ServiceNow Experts bridging the gap between ServiceNow products and your business objectives.
  • Eliminate the technical debt and achieve seamless operations.
  • With 24/7 ongoing support, we ensure your full access to reliable solutions tailored to your business's evolving needs.

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ServiceNow Consulting Services: Pioneering Solutions for Modern Enterprises

Ideation & Development
Every business has different needs, our ServiceNow professionals work with you to understand your business and lay the groundwork to evolve and succeed in today’s digital age.
Workflow Optimization
At Cyntexa, we map out the existing workflows, identify bottlenecks, and find the areas for improvement. We develop strategies to optimize workflows to reduce the cost and improve service delivery.
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Projects
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Global Clients
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Technology Professionals

ServiceNow Services We Offer

ServiceNow Implementation Services

ServiceNow Customization Services

ServiceNow Managed Services

ServiceNow Integration Services

ServiceNow Consulting Services

ServiceNow Implementation Services

Implementation

We offer end-to-end ServiceNow implementation services from design, and configuration to deployment. Our services are driven by proven methodologies, practices, and above all experienced professionals to accelerate your implementation.

ServiceNow Customization Services

Customization

We ensure the ServiceNow platform supports your specific business processes by making customizations to both server-side and client-side scripts. We emphasize business smart customization that manages demand and innovation at scale. We have expertise in developing custom applications and modifying existing ones.

ServiceNow Managed Services

Managed

Hand over your ServiceNow platform to pros focusing on strategic initiatives to help you attain the true ROI of your investment. With a healthy ServiceNow environment maturing with your business growth, we optimized the path for long-term success.

ServiceNow Integration Services

Integration

Say goodbye to silos and build a single intelligent platform that connects all systems across the organizations to create great digital experiences and unlock productivity. We have expertise in seamlessly connecting with other third-party systems and applications.

ServiceNow Consulting Services

Consulting

Our experienced ServiceNow consultants with business acumen work with stakeholders to define your objectives and create strategies to achieve those goals. Our consulting services are the first step for you toward achieving technology excellence.

ServiceNow Products We Have Expertise In

ITSM

Leverage a modern, cloud-based silo-busting IT service management solution to ensure always-on technology powering your business operations.

ITOM

Gain real-time visibility into your IT infrastructure to proactively identify the issues and automate the resolution process to ensure uninterrupted business continuity.

Customer Service Management

Reimagine customer services by timely addressing complex customer issues bringing together IT, security, and operations departments.

Field Service Management

Make sure the right field services get the right jobs done at the right time and place with ServiceNow Field Service Management.

SecOps

Respond the threats and security vulnerabilities swiftly with Security Operations (SecOps) to become a cyber-resilient organization.

HRSM

Develop a single, unified platform for the employees to get the help they need to be powered by an intelligent cloud foundation ServiceNow HR Service Delivery.

Strategic Portfolio Management

Formerly known as ServiceNow ITBM, it helps businesses plan, prioritize, and track their projects or initiatives to ensure they support an organization's overall goals.

Case Studies

Want to know what sets us apart from the competition? Let’s find out together!

Transformative Touchpoints: ServiceNow CSM Implementation for Financial Excellence

51%

Enhanced Customer Service Consistency

46%

Reduced Response Times

36%

Increased Operational Efficiency

21%

Improved Customer Insight

Revolutionizing Customer Engagement

Wellness in Workflow: Implementing ServiceNow ITSM for Healthcare Providers

41%

Increased Efficiency in IT Service Delivery

31%

Enhanced User Satisfaction

36%

Improved Data-Driven Decision Making

Revolutionizing Customer Engagement
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Ready to Power Up Your Business with ServiceNow? Start Your Transformation Journey Now!

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Engagement Models

Choose the right engagement models, as per your business and client requirements.

Hear it from our Clients

Read what our satisfied clients have to say about their experience.

Anshul Pandey

Anshul Pandey

CTO, Content Security

Cyntexa delivered the project successfully. The efficiency soared to 70% in the presales area and enhanced productivity by 90%. Their knowledge and experience of the Salesforce platform were incredible..

John

John

Idea Center

Cyntexa is hyper-communicative, fast, and does a thorough job. Cyntexa was helpful in creating the strategy for our client and worked seamlessly as a part of our team to ensure successful project delivery and launch.

Bryant Lau

Bryant Lau

Founder , Funnel Guage

Cyntexa has continuously demonstrated a high-level of Salesforce expertise and a willingness to go beyond what is necessary to ensure the project is a success.

Manoj Pooleery

Manoj Pooleery

Cofounder & CTO, SiteRx Inc

Overall, a very positive experience. The team was very responsive, organized and up to task. We had engaged them when we had a very tight deadline and they were able to help us meet it.

Brandon

Brandon

Director , Cypress Learning Solutions

I love working with these guys. They are knowledgable and have really been clutch in building custom solutions & Lightning web components. Thank you for all your hard work!.

Crim

Cameron Billings

CTO , placesforless

We enjoyed working with Cyntexa Labs. They were easy to communicate with and easy to work with.

Mike Jansma

Mike Jansma

VP, CIS Global

The entire team is knowledgeable & serves as a trusted expert to our organization. They were able to turn our ideas into real world working processes in Salesforce. We’ve now completed several projects with them.

Ken Hoppe

Ken Hoppe

CEO, Modigie

Being located in a different time zone, they were willing to meet our schedule and stepped up outside of the scope of work, and proved to be a good partner. They’ve taught me a lot about best practices through incredible communication.

Daniel Deckert

Daniel Deckert

President & Founder, Scrubbi

Our project was complex, and Cyntexa team handled it well by tackling all our requests & we are happy with the end product. I consider us lucky to have found them and looking forward for a long relationship with them.

Vilen Bezhanyan

Vilen Bezhanyan

PCEO, Brainstorm Technologies

We had a great experience working with the team who performed their best to finish the project successfully. We highly recommend others to work with them, knowing that their projects will be in good hands.

Simon Clews

Simon Clews

FPFS IMC-Director, DGS Employee Benefits

Definitely the range of skills – it is not like all employees just know Salesforce – some were able to solve other problems that were not related to the project that I hired them for. In addition, the team was extremely dedicated to the project.

John Crighton

John Crighton

CTO, Lightning Step Technologies, LLC

Cyntexa was able to successfully develop and integrate an improved and efficient dashboard, much to the benefit of external stakeholders. The team was able to maintain positive communications throughout.

Karim Aziz

Karim Aziz

Director, Globel Car Rental

The team at Cyntexa was understanding, communicative, and proactive. They were easy to work with and were always available during the client’s workday, despite a significant time difference. They quickly implemented changes.

Sahil Gambhir

Sahil Gambhir

Head of Special Projects, Wirelane GmbH

The company has developed a strong team and robust infrastructure to serve its clients. They use best industry practices to track the progress of the project & doesn’t shy away from going the extra mile to make clients happy.

Kristin Harris

Kristin Harris

Project and Process Development Manager

They helped us take all of our data and integrate it successfully. They reviewed our requirements and provided quality work quickly. Will definitely work with them again.

Anil Jogani

Anil Jogani

Sr. Director Field Operations, MetricStream

I have nothing but praise for this team. I needed a qualified person to do custom Salesforce development. Not only did they accomplish the goal but the team has a certified Salesforce experts that exceeded my expectations.

Devin Bostick

Devin Bostick

CEO, LuckyTruck

Cyntexa is a high touch and results-oriented partner that hit our timeline, budget, and delivery objectives. Additionally, they were high touched and genuinely cared about the quality of our work. I would use them again.

Carlos Sanmartin

Carlos Sanmartin

Digital Manager,Ara Estetic

I wanted to express my utmost satisfaction with the exceptional services provided by Cyntexa. Their collaborative approach, strong work ethic, and consistently going the extra mile to ensure that the projects are completed within the agreed-upon timeframe.

Our Valued Customers

We are trusted by some exceptional brands as well as SMEs in different industries only because we believe in providing real value to them and ease their complex business processes with our simple Salesforce Solutions.

Frequently Asked Questions

The cost of implementing ServiceNow can vary. It depends on several factors, including the specific products and packages you select. Since ServiceNow provides custom quotes, the cost can differ for each organization. For an accurate cost estimate, it’s best to reach out to our ServiceNow expert.

ServiceNow implementation time differs based on factors such as the size of the organization, the complexity of the processes being automated, and the readiness of the organization for change. Typically, it takes around 3 months, however, it is best to have clear communication with the ServiceNow consulting company regarding the timeframe.

Yes, we also help in the adoption of ServiceNow by offering custom training and adoption. We train the end users on how they can effectively use the ServiceNow platform. Here at Cyntexa, our job is not only to develop innovative digital solutions but also to power businesses to utilize them to the fullest extent.

We work with you to understand your business needs to find out how ServiceNow products align with your needs. We also consider the customization and integration opportunities to meet your specific needs. Furthermore, we also assess the scale and scope of your ServiceNow implementation to ensure they meet your evolving needs.

Yes, discounts may be available depending on your requirements, the commitment term, and the relationship with ServiceNow. It is best to discuss this with our ServiceNow experts to find out the discount opportunities.

Let’s Get In Touch

Our expert consultants will reach out within 24 hours.

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