Dreamforce 2026: What Koa, AIforce & the New Agentic Stack Mean for Your Business

Dreamforce 2026 made one thing clear for most businesses: the shift towards an agentic enterprise is driven by AIforce and Agentforce.

Cyntexa team attended Dreamforce for three days to give you a real walkthrough of how one’s underlying infrastructure needs to come together to support an agentic enterprise, from data and applications to agents, integrations, and the interfaces employees already use.  

We brought those observations from the Dreamforce floor into a webinar. After watching the keynotes live in San Francisco, sitting in on sessions, and speaking with Salesforce leaders, partners, and attendees, we broke down what the announcements actually mean for enterprises. The discussion covers what’s live today, what’s still in pilot, and which developments deserve your team’s attention.

The session mainly covered:

• The key Dreamforce 2026 announcements, with a clear look at what’s live today and what’s still in pilot.
• Koa and the new CRM reasoning model, including how NVIDIA Nemotron fits into Salesforce’s approach to reasoning.
• AIforce and the new agentic interface, including how Claudeforce and Slackforce bring Salesforce data and capabilities into the tools teams already use.
• The role of Agentforce, Data 360, and Customer 360 in Salesforce’s emerging agentic stack and how these pieces come together.
• The business impact of the new stack, backed by insights from Salesforce leaders, partners, and attendees on the Dreamforce floor, with practical context on adoption, infrastructure, and existing Salesforce investments.

What attendees gained from this session:

• A clear understanding of what’s new in Salesforce’s agentic stack and what is ready to explore today.
• Practical context on how Koa, AIforce, Agentforce, Data 360, and Customer 360 fit together for your enterprise.
• Insights into how Salesforce is extending beyond the traditional CRM interface through Slack, Claude, and other platforms.
• A clearer view of what these changes could mean for your Salesforce roadmap, AI investments, and existing enterprise infrastructure.

Missed the live session? 

Catch the full webinar and download the presentation deck below to revisit the key announcements, demos, and takeaways from Dreamforce 2026.