Overview
For approximately 86% of IT Leaders, Generative AI will play a prominent role in their organization’s growth and success. With a high-surge demand like this, Salesforce identified the growing complexities of customer demands and interaction and launched its own Generative AI.
Since its launch, Salesforce’s Generative AI for CRM has shown remarkable and rapid growth. This leaves millions of businesses and leaders asking: Is Generative AI The New Future of Salesforce?
Indeed, it is. Every bubble burst here in this webinar, sharing secrets of Salesforce Generative AI crafting diverse data types and transforming the essence of productivity.
Join Shrey Sharma, alongside AI Industry Specialist Vishwajeet Srivastava (CTO at Cyntexa), for a dynamic exploration. Starting from the evolution of AI within Salesforce to learning the capabilities of the power of AI clouds. Not only does this delve into real-life examples that breathe life into this revolutionary concept, this webinar is, for sure, one exciting roller-coaster ride.
From redefining customer interactions to boosting CRM capabilities, Shrey and Vishwajeet painted a vivid picture of the limitless horizons Generative AI ushers in.
Curious about its potential for your business? We’ve got you covered. Experience the potential through a captivating demo.
Find out if Generative AI is your awaited future.

Our Speakers
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