Being True To Our Values In Everything We Do.

Customer Success

We measure our success by the success of our customers, and hence the solutions developed are absolutely tailor made as per our customer’s exact requirements. We put a lot of emphasis on asking relevant questions and set aside a significant time for discovery sessions in order to make the investment long-lasting and ROI centric. The documentation provided makes the learning process for our clients absolutely handy for them to carry out operations successfully.Even after completion of the project we provide hyper-care for a month to our customers during which we are available on standby in case of any assistance even after the product has been delivered, hence upholding our sustainable partnership.

Innovation & Continuous Learning

Having 150+ certified experts in 30+ different areas of expertise, we put undivided attention in upskilling ourselves. Our dedicated team monitors the regular updates from Salesforce and ensures that teams working at Cyntexa are equipped with the latest updates as required. In addition, we offer our employees the chance to acquire expertise in multiple clouds for in-demand technologies after training them on core clouds. Our innovative solutions ensure that business processes remain uninterrupted during the testing times.

Fun

At Cyntexa, we believe in working hard and having a blast! We know life is too short not to enjoy what we do, so we've mastered balancing hard work and play. With offbeat team-building activities, quirky events, and festival celebrations, every day at Cyntexa feels like a new adventure. Our infectious energy and playful vibe create a cheerful and happy workplace that inspires everyone to make history and have fun doing it!

Trust & Accountability

Trust and accountability are central to our day-to-day operations at Cyntexa and are ingrained in every level of our organization. From honest consultation to valuing timelines, we hold ourselves accountable to ensure that all stakeholders are on the same page through regular calls. We understand that data or any other confidential information is very important for businesses and hence we allocate utmost priority in maintaining a level of privacy and are always open to signing NDAs.

Team Spirit

Individually you work with a single brain , but collaborating in a team is like unleashing the power of multiple brains, resulting in a plethora of ideas, heightened productivity, and improved efficiency. Our team's enthusiasm is infectious, and whether it's Salesforce consultation, development, or integration, you will interact with teams that are constantly exploring new ways to achieve seemingly impossible goals.

Work Hard & Fast

To meet deadlines, complete tasks efficiently, and achieve goals in a timely manner, we follow a single mantra of working hard & fast. It allows us to increase our productivity and output leading to better performance and recognition, since all our efforts are centric to one goal i.e. customer success. We keep ourselves fast-paced so that our customers stay ahead of their competitors and capitalize on opportunities in a rapidly changing business environment.

Freedom With Responsibility

Talent working at Cyntexa are empowered with the freedom to work in flexible hours, and provide them with the autonomy to do their work on their own terms, as long as deadlines are met. We do not believe in micro-management and provide our people with the space to excel in their work.

Communication

Communication is at the center of everything we do here at Cyntexa.By asking relevant questions and effective communication we narrow down to our customer’s requirements much faster and in an agile way. This approach leads us to a solution that is completely tailored to suit the unique business requirements and proves to be a sound investment for our clients.We maintain a clear channel of communication with clients, even those in different time zones, to ensure that there are no gaps in understanding between teams regarding day-to-day operations and end-results.

Transparency & Mutual Respect

At Cyntexa, our relationships with clients and colleagues are always crystal clear. We believe in transparency with our clients and are honest about our capabilities and limitations, as well as the best course of action for achieving their success. In addition, we do not charge any hidden costs and maintain transparency with our clients about our time and expense. This helps us keep a long lasting and sustainable relationship with our clients.