Make the best out of your Salesforce investment with our

Salesforce Managed Service

Cyntexa, your trusted Salesforce Managed Services provider, with a record of 900+ successful projects and 675+ global clients, ensures the ideal maintenance of your Salesforce Org. Shift your focus away from the day-to-day management of your Salesforce platform and focus on growth. Rest, let our experts do it.

Our team of 400+ certified professionals ensures that your Salesforce instance remains updated with the latest features and functionalities, performs optimally, and prevents system issues proactively.

Enhance Your Salesforce Environment
Salesforce Managed Services

Settle your Salesforce management chaos with our Salesforce Managed Services

Don’t let the management of your Salesforce platform cost your team valuable time and effort. Let us do it for you.

At Cyntexa, we follow a customer-first approach, where you can hire salesforce developers that ensures that your CRM aligns with your business goals. We will listen to your requirements and provide customized solutions to create an environment that is meant for your business.

We don't stop here. From integrating applications that enhance the capabilities of your platform, to monitoring their performance, our experts take care of it all.

Our certified professionals ensure that the right users have access to the right data at the right time, streamlining your internal workflows. With our 24/7 support, you'll have peace of mind knowing that any issues will be addressed proactively before they escalate into bigger problems. Not only this but with us, you get deeper insights related to your business as we master the art of identifying what is best for you.

Our structured approach towards change management helps you stay ahead of the curve, by dealing seamlessly with the drastic changes happening in your industry.

Salesforce Development Services

Salesforce Managed Services We Offer

Administration Services

Gain expert care for your Salesforce Org. from our Salesforce administrators. They collaborate with you in real time and manage relevant user access and permissions. By building up a collaboration between datasets, administrators ensure optimal synchronization and accurate data sharing.

1. Virtual/Remote Admin Services

In this service, our Salesforce administrator virtually collaborates with you, remotely manages, and maintains your Salesforce environment.

2. Org/User Management Services

Our administrators are responsible for creating and managing your user profiles, assigning roles, and permissions, and controlling access to the data.

3. System Admin Services

Through this service, our professionals ensure that the platform is set up correctly and works smoothly for your business. It includes tasks related to system configurations, importing and exporting data, and training people to use the platform optimally.

4. Object Maintenance Services

In this service, we take care of the maintenance of tables inside databases, modify them, and set up relationships between them.

Support Services

We offer 24/7 open services for our clients, so you do not face interruptions with your business processes. We prioritize your concerns and aim to address them as soon as possible.

1. Tier 1 Support, or First Line Support Services

Our Salesforce support professionals interact with you in order to gather information related to the issues you are facing.

2. Helpdesk/Break-Fix Services

Configuration of data model setup, user and permission setup, automations & workflows on the platform as per the business needs to eliminate any data constraints.

Release & Change Services

Our professionals continuously keep a check on all shifts happening in the Salesforce environment, ensuring the upkeep of your platform in their regard. We aim to help your business make the most of the latest upgrades and new additions.

1. Change Management Services

We oversee all the changes that happen in your Salesforce environment, related to processes, procedures, new policies, and more.

2. Feature Activation Services

We assist and work along with you to enable a new feature, module, or solution as per your demands.

3. Continuous Improvement Services

Our professionals keenly monitor, upgrade, and optimize activities related to your Salesforce platform.

Developer & Integration

Through customized development, we aim to provide you with a Salesforce platform that is just meant for your business. Our professionals aim to stand up to your expectations and beyond that by enhancing the existing capabilities and resolving issues proactively.

1. Custom Development Services

We cater to your unique business requirements and build customized solutions to provide you with an experience just designed for you.

2. Feature Activation Services

We assist and work along with you to enable a new feature, module, or solution as per your demands.

3. Integration Monitoring Services

We seamlessly integrate applications and solutions to your Salesforce platform, which enhances the existing capabilities. Not just this, we also monitor the integration throughout and resolve issues, if any.

Analytical Services

We help you make the most out of the trendiest technologies in Salesforce. Leverage the best of Einstein AI capabilities in your business to gain insights into your current business scenario. Dive in to focus on areas of improvement and empower your strengths.

1. Reports and Dashboards Services

Our professionals build custom-made reports and dashboards and manage them for your business.

2. Data Analytics Services

Our experts predict potential issues using your business's historical data. We look into your business usage patterns, and recommend improvements using different analytical techniques.

Appexchange App Management

Our professionals are tech saviors for all your installation and maintenance needs. We guarantee a seamless AppExchange app development and installation process by handling all the issues and hindrances that occur. Not just this, we monitor the application’s performance and look for relevant upgrades ensuring an up-to-date solution.

1. App Installation Services

Our professionals handle the multi-step application installation process with ease, ensuring the app is correctly installed and configured with your Salesforce Org.

2. App Maintenance Services

We ensure continuous maintenance of your Salesforce platform by regularly reviewing the app's performance, looking for upgrades, and troubleshooting errors.

Why choose Cyntexa for Salesforce AppExchange App Development?

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Salesforce Experts
Cyntexa Image

400+ Certified Salesforce Professionals

Multi Cloud And Cross Cloud Salesforce Capabilities

Outstanding Development Practices

Complete Support Throughout The Development Lifecycle

NDA & IP Protected

Seamless Communication

Developer Working

Looking For Salesforce Managed Services?

Unlock the full potential of your Salesforce investment with our Salesforce managed services. Let us take care of technicalities while you focus on making your business grow.

Industries We Serve

Discover the industries we transform with our solutions for value and growth.

Financial Services
Insurance
Retail & Consumer Goods
Media & Communications
Technology
Professional Services
Energy & Utilities
eCommerce
Manufacturing
Healthcare & Life Sciences
Logistics & Transportation
Non Profit
Real Estate
Education

Financial Services

Secure your confidential customer data through technological advancements in financial services. Streamline operations, enhance security, and personalize experiences with our digital transformation expertise.

Insurance

Insurance companies are expanding grounds of success by leveraging data and technology to create seamless customer experiences in the evolving insurance sector. Experience it all with us.

Retail & Consumer Goods

The retail & consumer goods market has shifted. We help you navigate the "new normal" with data-driven strategies and personalized experiences with our customized digital transformation solutions.

Media & Communication

Today's Customers are way past the old conservative solutions, especially in the Media & Communication industry and crave immersive experiences. Embrace the flexibility, customization and high customer engagement with us.

Technology

The technology world is racing forward, leaving stagnant companies behind. We bridge the gap for you with digital transformation readiness and crafting strategies so you dominate in the evolving market.

Professional Services

We help you thrive in today's evolving landscape. From conquering remote work challenges to personalizing client experiences, we craft tech solutions to empower your teams and exceed client expectations. Let's unlock your growth potential!

Energy & Utilities

Transformation is the new normal in the energy & utility sector. That's why we offer the power of digitalization to guide you towards a more efficient, secure, and sustainable future.

eCommerce

The eCommerce world demands selling faster and smarter. Our cutting-edge strategies combine user-centric design, data-driven personalization, and cloud scalability. Don't just survive – dominate.

Manufacturing

Efficiency and cost control are the high-demand variables in the Manufacturing sector. Cloud technology lets you connect production, sales, and planning like never before, unlocking new growth opportunities.

Healthcare & Life Sciences

Improved Care Strategies, Refined Patient Experiences, secure storage & access to patient information are what the Healthcare industry asks for. And we will definitely deliver this and more.

Logistics & Transportation

Struggling with complex supply chains and fragmented communication? Our cloud-based solutions streamline your entire logistics operation, boosting efficiency and visibility. Simplify your logistics and elevate your customer experience.

Non Profit

Disparate systems and data overload can hinder your non-profit motive. We help non-profits leverage data analytics to track progress and maximize impact. See where resources deliver the most good.

Real State

Even the Real Estate market requires a tech upgrade. Seamless cloud-based solutions connecting stakeholders & modernized operations leading to more productivity and a profitable future is what you need (& we have expertise in that).

Education

Learners crave personalized, engaging experiences tailored to their needs. We create flexible, interesting learning ecosystems, bridging the gap with digital transformation solutions for education.

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Work Portfolio

Check out our impressive body of work to understand our diverse expertise in the Salesforce ecosystem.

Revolutionizing Customer Engagement: How a Fintech Firm Increased User Adoption by 86%

86%

Extension in user adoption reached

78%

Increased Customer satisfaction

51%

Dedcution in business cost

64%

Increase in ROI

Know more
Revolutionizing Customer Engagement

Revolutionized Customer Experience: Salesforce Vlocity Communications Cloud Skyrocketed Customer Retention by 50%

60%

Reduction in Request Handling time

50%

Increase in Customer retention

45%

Elevation in User Interface

40%

Increase in revenue

Know more
Revolutionized Customer Experience

Elevate Your Healthcare Experience: Salesforce Health Cloud Unleashes the Power of Integration with Diverse Third-Party Apps

45%

Reduction in manual efforts

65%

Improved Staff Productivity

75%

Minimized Data Loss

67%

Boost in Customer Experience

Know more
Elevate Your Healthcare Experience

Footwear Finesse: Orchestrating a 50% Sales Uplift Through Store Management

75%

Increase in sales

70%

Improvement in capturing customer insights

80%

Enhancement in customer experience

65%

Seamless expansion of inventory

Know more
Footwear Finesse

Hear it from our Clients

Read what our satisfied clients have to say about their experience.

Anshul Pandey

Anshul Pandey

CTO, Content Security

Cyntexa delivered the project successfully. The efficiency soared to 70% in the presales area and enhanced productivity by 90%. Their knowledge and experience of the Salesforce platform were incredible..

John

John

Idea Center

Cyntexa is hyper-communicative, fast, and does a thorough job. Cyntexa was helpful in creating the strategy for our client and worked seamlessly as a part of our team to ensure successful project delivery and launch.

Bryant Lau

Founder , Funnel Guage

Cyntexa has continuously demonstrated a high-level of Salesforce expertise and a willingness to go beyond what is necessary to ensure the project is a success.

Manoj Pooleery

Cofounder & CTO, SiteRx Inc

Overall, a very positive experience. The team was very responsive, organized and up to task. We had engaged them when we had a very tight deadline and they were able to help us meet it.

Brandon

Brandon

Director , Cypress Learning Solutions

I love working with these guys. They are knowledgable and have really been clutch in building custom solutions & Lightning web components. Thank you for all your hard work!.

Crim

Cameron Billings

CTO , placesforless

We enjoyed working with Cyntexa Labs. They were easy to communicate with and easy to work with.

Mike Jansma

Mike Jansma

VP, CIS Global

The entire team is knowledgeable & serves as a trusted expert to our organization. They were able to turn our ideas into real world working processes in Salesforce. We’ve now completed several projects with them.

Ken Hoppe

Ken Hoppe

CEO, Modigie

Being located in a different time zone, they were willing to meet our schedule and stepped up outside of the scope of work, and proved to be a good partner. They’ve taught me a lot about best practices through incredible communication.

Daniel Deckert

Daniel Deckert

President & Founder, Scrubbi

Our project was complex, and Cyntexa team handled it well by tackling all our requests & we are happy with the end product. I consider us lucky to have found them and looking forward for a long relationship with them.

Vilen Bezhanyan

Vilen Bezhanyan

PCEO, Brainstorm Technologies

We had a great experience working with the team who performed their best to finish the project successfully. We highly recommend others to work with them, knowing that their projects will be in good hands.

Simon Clews

Simon Clews

FPFS IMC-Director, DGS Employee Benefits

Definitely the range of skills – it is not like all employees just know Salesforce – some were able to solve other problems that were not related to the project that I hired them for. In addition, the team was extremely dedicated to the project.

John Crighton

John Crighton

CTO, Lightning Step Technologies, LLC

Cyntexa was able to successfully develop and integrate an improved and efficient dashboard, much to the benefit of external stakeholders. The team was able to maintain positive communications throughout.

Karim Aziz

Karim Aziz

Director, Globel Car Rental

The team at Cyntexa was understanding, communicative, and proactive. They were easy to work with and were always available during the client’s workday, despite a significant time difference. They quickly implemented changes.

Rebeka Avendano

Rebeka Avendano

Director, Globel Car Rental

Cyntexa helped us in successfully implementing custom flows from Field Service into SFDC to achieve actions that the Field Service app does not currently support. The team was with us at every step of the way.

Sahil Gambhir

Sahil Gambhir

Head of Special Projects, Wirelane GmbH

The company has developed a strong team and robust infrastructure to serve its clients. They use best industry practices to track the progress of the project & doesn’t shy away from going the extra mile to make clients happy.

Kristin Harris

Kristin Harris

Project and Process Development Manager

They helped us take all of our data and integrate it successfully. They reviewed our requirements and provided quality work quickly. Will definitely work with them again.

Anil Jogani

Anil Jogani

Sr. Director Field Operations, MetricStream

I have nothing but praise for this team. I needed a qualified person to do custom Salesforce development. Not only did they accomplish the goal but the team has a certified Salesforce experts that exceeded my expectations.

Devin Bostick

Devin Bostick

CEO, LuckyTruck

Cyntexa is a high touch and results-oriented partner that hit our timeline, budget, and delivery objectives. Additionally, they were high touched and genuinely cared about the quality of our work. I would use them again.

Carlos Sanmartin

Carlos Sanmartin

Digital Manager,Ara Estetic

I wanted to express my utmost satisfaction with the exceptional services provided by Cyntexa. Their collaborative approach, strong work ethic, and consistently going the extra mile to ensure that the projects are completed within the agreed-upon timeframe.

Frequently Asked Questions

With our Salesforce Managed services, you will get expert professionals who get the best out of your Salesforce platform.

You can consider opting for our services to keep up with the maintenance of your Salesforce org and stay up-to-date with the latest features and functionalities. In these services, you get 24/7 support from experts who solve potential issues and perform other activities that are required for the upkeep of your platform.

By leveraging these services, you tend to free up your internal team's time and gain the expertise of professionals that help you ensure that your Salesforce platform is continually updated, secured, and aligned with your business needs.

It offers support services including:

  • Bug fixing: Resolves any bugs or issues within the Salesforce platform.
  • Periodic security updates: The team often runs security checks and updates to ensure the platform complies with the best and latest security policies and configurations.
  • User assistance: The support team assists users in navigating through the platform and determining whether they need any assistance regarding a feature or troubleshooting issues.

Yes, the professionals who offer managed services, help you with Salesforce customizations and integration services. They customize the Salesforce solution as per your requirements, providing features that you want to work with. Additionally, these professionals integrate the applications and solutions that could enhance the functionality and capabilities of your platform.

The resolution time for any issue depends on the complexity of the issue and the criteria agreed upon in the Service Level Agreement (SLA). However, a Salesforce Managed Services partner firm and their team are dedicated towards solving your problems proactively. This means they often identify and address issues before they can impact your business. With this, downtime is reduced, and smoother operations take place.

Yes, Salesforce professionals who offer Managed Services can help you with Salesforce upgrades and migrations through planning and executing the upgrades or migration processes. It minimizes downtime and disruption for your business.

A managed service provider's expertise ensures your Salesforce environment remains stable and secure throughout the process. With this, you can take full advantage of new features and improvements.

Let’s Get In Touch

Our expert consultants will reach out within 24 hours.

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