Salesforce Education Cloud: Bringing Transforming Learning Solutions

Want to learn about what is Salesforce Education Cloud and how it can help you facilitate personalized learning, fosters student engagement, and revolutionizes institutional management? This blog is meant to answer your questions.

In today’s time when technology is innovating and shaping how we live, work, and communicate, the education system is no exception. Education which is considered to be the foundation of progress and growth is demanding innovative solutions to address challenges faced by students, educators, and institutions alike.

Imagine a classroom where every student’s unique needs are heard, a personalized learning experience is offered, and where educators have real-time insights into the progress of each student. This is what Salesforce Education Cloud is capable of doing. 

Let’s delve deeper to understand Education Cloud comprehensively.

What is Salesforce Education Cloud?

Salesforce Education Cloud is a specialized platform that is designed to enhance and transform the education experience for students, educators, and educational institutes.

In simple words, Salesforce Education Cloud is like a digital assistant for educational institutions. Just as a personal assistant helps you manage your tasks and organize your schedule, Education Cloud helps schools, colleges, and universities manage their educational activities efficiently.

Salesforce Education Cloud employs the Education Data Architecture (EDA) which enables institutions to securely access the student’s and educators’ data from multiple systems and applications in a centralized place. Furthermore, it also facilitates the integration of student and faculty data from sources such as SIS, ERP, and LMS, into a single, unified data repository. With EDA, institutions can also build custom applications that leverage the data, creating unique and personalized experiences for students and faculty.

Let’s take the help of an example to make the capabilities of Salesforce Education Cloud more apparent to you.

Think about a high school, where a huge number of students are studying together, each has its own learning capabilities, needs, and preferences. With the Salesforce Education Cloud, educational institutions will have access to a single ecosystem where they can identify the unique learning needs of every student and create a personalized learning curriculum to meet those needs.

In essence, with the Salesforce Education Cloud, schools and universities can access tools to help automate processes such as curriculum planning, student enrollment, and attendance tracking. Additionally, the cloud provides insights into student performance, which can help with personalized learning and tailored instruction. Finally, the cloud provides access to features such as collaboration tools, student portals, and communication channels, which can help educational institutions to foster meaningful connections with students.

Who Should Use Salesforce Education Cloud?

Salesforce Education Cloud caters to serving a variety of education stakeholders. Here we have presented a list of the educational institutions that can benefit from Education Cloud:

College and Universities

Colleges and universities are prone to several challenges. Multiple systems and data silos are the most common challenges that hindered higher education institutions to connect with their students. The manual administrative process such as enrollment management and record keeping consume valuable resources and time.

Salesforce Education Cloud helps higher education institutions to deal with these challenges effectively. It consolidates the data from multiple sources into centralized places to make it easier to evaluate the student data. The automation in the student enrollment process sets colleges and universities free from the hurdle of the manual need for data entry. Furthermore, it also enables them to deliver a personalized learning experience which will result in improved student satisfaction and retention rate.

K-12 Schools

Education Cloud for K-12 can act as an integrated platform for schools to reach more students and make a bigger impact.

The lack of integrated systems for student data, admission, and communication makes it harder for K-12 schools to evaluate the data and achieve educational success. Education Cloud for K-12 brings these systems together to provide centralized access to information.

Salesforce Education Cloud offers a robust set of tools to streamline the student learning process such as personalized learning experience, tracking student progress, and so on to improve student engagement. Furthermore, Education Cloud also enables schools to strengthen their relationship with parents. It enables seamless communication, real-time updates on student performance, and parent engagement.

Community and Technical Colleges

Education Cloud for Community Colleges offers an intuitive platform to create equitable access to education. The platform streamlines the admission and enrollment process to create a smooth engaging learning experience for students.

Education Cloud for Community and technical colleges also streamlines administrative tasks and automates workflows to reduce the need for manual efforts. It also provides valuable insights to implement targeted interventions to improve outcomes. With personalized learning experiences and advising features, colleges can provide tailored guidance and support, ensuring students have the resources and guidance they need to achieve their goals.

Business Schools

Business Schools are working towards creating the leaders for tomorrow and Salesforce Education Cloud provides them a great help in doing so. Education Cloud for business schools is a tool that enables them to drive student success at all touchpoints with students – from prospecting to alumni engagement. By leveraging the 360 degrees of student data at a centralized place seamlessly delivers the personalized learning experience required to shape leaders of tomorrow.

Salesforce Education Cloud Features

Salesforce Education Cloud comes with a lot of features to help educational institutions to meet the ever-evolving needs of today’s customers. Look at Salesforce Education Cloud features:

1. Learning Management System

Salesforce Education Cloud’s Learning Management System (LMS) is an innovative platform designed to support online learning and course management. This feature enables educational institutions to create, deliver and track digital content with ease. Furthermore, it bridges the gap between educators and students to bring effective collaboration and improved learning experience.

2. Scheduling

Salesforce Education Cloud comes with scheduling capabilities to make it easy for educators to manage and organize class schedules, timetables, and resource allocation.

3. Pre-Built Apps to Power the Learner Lifecycle

Salesforce Education Cloud comes with pre-built apps that empower educators to support every stage of the learner journey. These pre-built apps are easily configurable to address the unique needs and challenges faced at different stages of the learner journey.

4. Real-Time Insight

Education Cloud from Salesforce enables the educational insights to gain valuable insights about the students which will result in informed decision-making and drive positive outcomes across the entire learning ecosystem.

5. Targeted Marketing Campaigns

Education Cloud also makes it easy for educators to create targeted marketing campaigns that enable them to reach the right students at the right time with the right message on the channel they prefer.

6. Automated Scoring for Student Enrollment

Salesforce Education Cloud can automate the scoring process for student enrollment, allowing educational institutions to quickly and accurately evaluate applicants. The automated scoring system makes it easy to evaluate the enrolment requests of students.

7. Advanced Analytics and Forecasting Capabilities

Salesforce Education Cloud comes with advanced analytics and forecasting capabilities that empower educational institutions with valuable insights and predictive analytics to improve the learning experience for students.

8. Mobile Access and Notifications

The mobile access and notification feature enables users to educators to stay connected and informed about their students on the go. The seamless mobile access makes it easy to use the platform’s capabilities anytime and anywhere from a smartphoṣne. It also offers real-time notifications to keep users informed about important events, deadlines, and relevant information.

9. Unified Advising for Students

Education Cloud brings students, staff, and faculty to one place. With this approach, students are provided with a unified advising experience that focuses on academics, careers, and personal well-being.

10. One-Stop Student Service Center

Education Cloud offers a robust set of tools to empower staff for record-keeping, documenting interactions, and tracking outcomes. Additionally, it allows students to find all of their answers to all of their questions by unifying the data and improving collaboration between educators and students.

11. Conversational Chatbot

Education Cloud offers support for conversational chatbots to enable educational institutions to ensure their availability for staff and students 24*7. The chatbot is equipped to generate automated conversions in response to student inquiries, resolve issues, and provide a personalized learning experience.

12. Efficient Case Management

Education Cloud keeps the support staff connected with all the campus activities at a centralized place. They have access to all the information they require to assist students with their inquiries. With the help of automated and customizable workflows, the case management process can be streamlined.

13. Multi-Channel Fundraising

Salesforce Education Cloud also helps educational organizations with their fundraising efforts. It empowers them to deploy and manage their fundraising campaigns across multiple channels like email, social media, the web, and so on. Multi-Channel fundraising improves the likelihood of fundraising. Furthermore, it also helps to keep the success of fundraising campaigns platform-wise to optimize strategies to achieve greater success.

Salesforce Education Cloud Pricing

Salesforce Education Cloud offers two different pricing structures to make sure it is capable of meeting the needs of different educational organizations while being affordable to them. Let’s delve deeper into the Salesforce Education Cloud pricing to find out which plan is the right choice for you:

• Enterprise Edition: Priced at USD 75/user/month/billed annually. This plan combines features like a connected perspective journey, scheduling, case management, automation, and so on. This plan is the right choice for organizations looking to get started with the Education Cloud.
• Unlimited Edition: This plan is priced at USD 125/user/month/billed annually. It includes all features of Enterprise Edition alongside premier customer support features such as Salesforce Inbox.

Final Take

Salesforce Education Cloud is revolutionizing the education sector by providing a comprehensive platform that addresses the unique challenges faced by educational institutions. With its powerful features for student lifecycle management, engagement, analytics, and alumni management, Education Cloud empowers educators to deliver personalized and impactful learning experiences.

If you’re considering implementing Salesforce Education Cloud, look no further than Cyntexa. As a premier Salesforce development services provider, Cyntexa has a team of experienced consultants and developers who specialize in Salesforce Education Cloud implementation. They can guide you through the entire process, from planning and customization to integration and ongoing support.