The client wants us to implement a system in which they can keep track of all the information of their patients, providers, payers and medical staff. To make this procedure much progressive they want to create salesforce application and in that implementation of:
- Health cloud – To keep track of patients and other care team members.They wanted a way out so that the patient, their close relatives, and the medical team could coordinate for better patient care. They faced issues in tracking insurance details related to a patient. They wanted a solution so that the insurance details could be accessed easily.
- Integration with EPIC- They wished to integrate with EPIC to get all the clinical information related to their patients in one place.
- Automations and Timeline view Setup – They wanted automation for reminding patients about important events. They wanted to track history related to a patient in an easy manner.
- Reports and Dashboards – They wanted to track patient referrals and get some reports on them.
We implemented the following solution to overcome the above challenges for our client
- Implementing Health Cloud – We implemented a care team and care plans for a patient. We implemented a timeline view for patients which shows the complete medical history of a patient which can be accessed by all the members of a care team.