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Transportation & Logistics
Salesforce Development Services
Service Cloud + Knowledge Base + Experience Cloud
Increase in customer retention
Reduction in case creation
Improvement in FAQ management
Globe Cars and Truck Rental, located in Montreal, Quebec, is a preeminent car rental firm in the region. It was established by a group of visionaries who aspired to offer a unique experience, distinct from the trend of other companies to prioritize cost savings over exceptional service.
The company rents a variety of vehicles, starting from small cars to large trucks, in addition to offering additional services such as delivery, pick-up, and roadside assistance.
Streamlined FAQ management by seamlessly utilizing a knowledge base with various platforms, including Drawloop, Snowflake, Make.com, Iterable, and QuickBooks, establishing a centralized source of truth.
Read the Salesforce customer success story and Use-Cases by Cyntexa.